you can't acquire this item in your currently selected language problem

Changing language/region to English USA did not help. The message was the same: "you can't acquire this item in your currently selected language".

Did you purchase your copy from the Microsoft store or a 3rd party site?

ok guys i solved the problem i just created a new account and i redeemed the code there with no problems, thanks for the help!

Should be notrd for xbox one bc titles evrrything must match

Account location this hss to be changed on the xbox.com wensite thru account setings snd migrate my region not just on your console

Actual locstion

Console language must be one of the regions supported languages so if you are trying to grt english content in china thsts a no

Keep in mind you do have to live in a xbox live region to get bc titles

Ok lets say you bought a us region game or a code for the game lets say russia since you didnt give that info (no need we are just giving examples) where thebnational language is NOT english

So having the console language and location not matching your actual location and account region it wont work

Everything MUST match