You are liars and thieves Microsoft!!!!!!!

nothing but liars and thieves at Microsoft.

Please contact the official Xbox support by using this link support.xbox.com/contact-us

You also able to call them from here

• Russia: 81080020581044

Hi there,

Thanksfor coming to the forums. In regard to the changes being made in the Russian region concerning Xbox and account currency, due to evolving business practices, products will be priced in US dollars henceforth. As
any Microsoft account credit purchased in Rubles is left as a balance on your account, the balances would be in Rubles and this cannot be used to purchase products priced in US dollars.


In regard to lost money, your balance will remain in your account but the Rubles will be converted automatically to US dollars and can be used to purchase Xbox One games. This is because the Xbox One games in the Microsoft Store are being converted
to US dollar prices. The only section that will be different (for now) is the 360 Marketplace (a different, older area separate from the Microsoft Store) which will remain in Rubles while we effect the changes to that area over the coming weeks. Essentially,
the current changes will not stop you from buying Xbox One games for the Xbox One platform using your Microsoft Account balance that you loaded with pre-paid cards.

To address the subscription issue, existing subscriptions will continue to work until they expire and if you have auto-renewal turned on, then it will renew under your same payment terms as originally purchased. This means they will continue
to be billed on their normal renewal schedule in Rubles. If your subscription expires, or is expired, then you must purchase a new subscription from a local retailer. Sadly, they will no longer be available for purchase via the website.



We apologize for any inconvenience that you may experience in the short term as our business practices evolve to make it easier to purchase products or games in your region. If you would like to impart any ideas on how we may
improve, I recommend that you do so at our Xbox Ideas page. I'm sure they would be interested in any ideas you have for improvement there:
https://xboxideas.uservoice.com/.

Since there is no further resolution and in an effort to minimize repetitive answers we will be locking this thread, but if you have any further questions or concerns feel free to come back to the Xbox forum (Do not repost the same question or
thread as that would violate the Xbox Forum Guidelines).

Thanks again for coming to the forums and have a great day!

I noticed you do not care!

Your office is currently unavailable, and the link you gave brings me back to where I started