YOU ARE CLEARED FOR TAKE-OFF! Xbox Insider Hub OK, Show in store takes me to my account

There should be information on the install process provided in the email confirming your enrollment in the Alpha program. I'd definitely make sure you report the problem by holding down the guide button. In general when it comes to getting alphas/support
gamefor betas and Insiders content, your best bet is going to the Xbox Insiders subreddit, the Insiders Team actually monitors the posts there and can provide further support, whereas the insiders team doesn't check these forums.

Have you signed up, and been accepted into the alpha?

I'd also check out the reddit for MS Flight Sim. I would see if you can make a post pointing out your issue over there as well so you'll get a broader scope of input.

https://www.reddit.com/r/MicrosoftFlightSim/

You may also want to make a Twitter or get on Twitter if you have one and @ the Flight Sim team with the issue/DM them and see if they can help personally.

https://twitter.com/MSFSofficial

I think they send you notifications when you're accepted and ready to take off, I havent yet seen anything on my Insider Hub yet either.

Hi I'm Peter an independent advisor, glad to hear you want to try out the insider hub. Anyone can register, you need to install the xbox insider hub first of all on either the PC or Xbox One:

Xbox One

Move over to the Store tab on the dashboard or select Store in the guide.

Choose Search.

Enter insider in the box, then select Xbox Insider Hub.

Select Get or Install.

On Windows 10

The Xbox Insider Hub can be installed from Microsoft Store on your Windows 10 PC.

Press the Start button, type store, then select Microsoft Store.

Select Search, enter insider in the box, then select Xbox Insider Hub.

Select Get or Install.

To sign in for the first time (use your gamer tag):

If you weren’t part of the old Xbox Preview Program, you’ll want to search the store for the Xbox Insider Hub. If you were, however, take a look in the updates section of My Games & Apps to update to the Insider Hub.

Accept the terms and conditions after opening up the Xbox Insider Hub

On the main screen for the Insider Hub, go to Insider Content section and select the Xbox One Update Preview section

Simply press the join button on the next page, and you’re in! Just keep in mind that it will take up to 72 hours to start getting preview updates.

Let me know if you have any problems and we will look forward to hearing your gaming feedback