Yolo game purchase not recognised

Discus and support Yolo game purchase not recognised in XBoX Rewards & Social to solve the problem; Hi support, Last week i have bought F1 2017 from the microsoft store but i dont see any progress in the 1st segment of the yolo mission. Before... Discussion in 'XBoX Rewards & Social' started by clairvoyant nl, Nov 29, 2017.

  1. clairvoyant nl
    clairvoyant nl Guest

    Yolo game purchase not recognised


    Hi support,

    Last week i have bought F1 2017 from the microsoft store but i dont see any progress in the 1st segment of the yolo mission.

    Before buying F1 2017 i bought rocket league and that purchase was monitored correctly,

    I checked the prequisits and f1 2017 should count for this mission.

    I also have 5 achievements for f1 2017 ready but i guess they dont get counted if the main purchase isn't recognised.

    Could you please have a look at this?

    :)
     
    clairvoyant nl, Nov 29, 2017
    #1
  2. Redleg12
    Redleg12 Guest
    Did not receive rewards for YOLO Rewards Boost your Cred

    YOLO rewards received reward for Get Stoked with purchase of GTA V. Earned 11 achievements in game but have not received the YOLO Boost your Cred reward (4,000 points) for getting 5 achievements.
     
    Redleg12, Nov 29, 2017
    #2
  3. onyxishere
    onyxishere Guest
    Purchase not recognised?

    Sorry to hear it. To try and redownload the item head to My Games & Apps and scroll right until you see Ready To Download. The item should be listed there.

    If you continue to have issues with the item then you should contact phone support for more assistance. If you live in North America dial 1-800-469-9269
     
    onyxishere, Nov 29, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Yolo game purchase not recognised

    Hello clairvoyant nl,

    After investigating your account, we found an issue with your purchase of F1 2017 that caused it to not be tracked correctly. Since your purchases for the first segment did not complete, no progress was made towards the achievement segment of the offer.
    Apologies for the inconvenience. We have corrected this issue, and you should see both segments complete shortly.
     
    XBLRewards8, Nov 29, 2017
    #4
  5. XBLRewards8 Win User

    Yolo game purchase not recognised

    Hello clairvoyant nl,

    After investigating your account, we found an issue with your purchase of F1 2017 that caused it to not be tracked correctly. Since your purchases for the first segment did not complete, no progress was made towards the achievement segment of the offer.
    Apologies for the inconvenience. We have corrected this issue, and you should see both segments complete shortly.
  6. RicME85-[xboxvenue] Win User

    #YOLO Level 4

    I finally got a response on here to my Yolo part 3 issues last night and have just checked to find they activated it for me but like you part 4 is nowhere to be seen. Is something still broken or does it take time for the system to recognise parts 1, 2 and
    3?
  7. XBLRewards8 Win User

    Purchase not showing in yolo

    Hello CentralRaptor45,

    Apologies for the inconvenience. We see that this purchase was not properly tracked to this offer, and have identified the cause. We have adjusted this purchase to complete the offer. In case this adjustment causes an issue with tracking achievements, we
    will adjust completion of that part of the offer too. You should see the changes shortly.
  8. Dynamic Sausage Win User

    Master chief collection

    If you own the game, you'll get the beta. yolo
  9. Smwutches Win User

    Still Missing Rewards Credits

    Support will check into the YOLO credits, but rebates are calculated after the end of the month and given by the 15th of the next month. So it's still too early to see credits pending for November purchases.
Thema:

Yolo game purchase not recognised

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