Yolanda Garcia I purchased an XBOX gift card at a Walmart retail store, but when I tried to...

Discus and support Yolanda Garcia I purchased an XBOX gift card at a Walmart retail store, but when I tried to... in XBoX on Windows to solve the problem; I am needing help with an XBOX GIFT CARD I RECENTLY PURCHASED AT A WALMART STORE IN SAN ANTONIO, TEXAS. WHEN I WENT TO USE IT, TURNED OUT THAT THE XBOX... Discussion in 'XBoX on Windows' started by Yolanda Garcia1, Jun 13, 2023.

  1. Yolanda Garcia1
    Yolanda Garcia1 Guest

    Yolanda Garcia I purchased an XBOX gift card at a Walmart retail store, but when I tried to...


    I am needing help with an XBOX GIFT CARD I RECENTLY PURCHASED AT A WALMART STORE IN SAN ANTONIO, TEXAS. WHEN I WENT TO USE IT, TURNED OUT THAT THE XBOX CARD HAD NOT BEEN AVTIVATED. I TOOK IT BACK TO THE SAME STORE, BUT WAD TOLD THAT I HAD TO CONTACT MICROSOFT COMPANY.

    :)
     
    Yolanda Garcia1, Jun 13, 2023
    #1
  2. Ben4724 Win User

    Yolanda Garcia I purchased an XBOX gift card at a Walmart retail store, but when I tried to use card, stated that card had not been activated.

    Hi! My name is Ben a fellow member here in the community and hope you are doing well!

    I understand how you wanted to get the code you paid for. As a fellow gamer I know what you are feeling, since you confirmed to the store already and the store asked you to contact Xbox, on this case you may go directly to them to report this problem.

    Just have your receipt ready as they are usually asking for it, you may contact them via https://support.xbox.com/en-US/contact-us click on "Contact us" > "Subscriptions & billing" > "I can't redeem a code" > Type in the box "Support" > then click "see contact options"

    You will then find there the option to request a callback or chat with them. I would suggest to go for chat instead for a faster transaction based on previous experience.

    I hope the information helps somehow. Feel free to post back here in the community if you need more help and we will try with the best of our knowledge to assist.

    Kind regards,

    Ben
  3. Yolanda Garcia1 Win User

    Yolanda Garcia I purchased an XBOX gift card at a Walmart retail store, but when I tried to use card, stated that card had not been activated.

    Please, I need to have this XBOX GIFT CARD REDEEMED OR FIXED IN ORDER FOR ME TO BE ABLE TO USE IT.
  4. Ava Thompson1 Win User

    why doesnt my gift card i bought at walmart work

    Sometimes, gift cards purchased at retail stores need to be activated at the checkout. If the card wasn't properly activated, it won't work. Double-check with Walmart to ensure the card was activated when you

    purchased it.
  5. Nixelplex Win User

    Payment and billing

    Walmart Gift Cards are not an acceptable form of Payment with Microsoft.

    If you are needing to purchase XBox Live Gold, Walmart sells Cards for that in store then you can redeem the code on the Xbox.

    If you are wanting to use it to purchase a game, then you can purchase an Xbox Gift card from Walmart and use the code on that to apply it to your account.

    Hope that Helps.
  6. JosefLBohorquez Win User

    Nfs unbound preorder not loading

    That's really odd

    May I know if you tried to purchase an Xbox gift card and then pre-order the game using Microsoft balance?

    If not, please try that. You can purchase the gift card here:

    https://www.microsoft.com/p/xbox-gift-card-digi...

    Or you can use any third party store like Amazon, Walmart, etc
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