Yet another connection problem

a9006 · Mar 23, 2014

So my XBox connects to live just fine, but when I start a game it simply disconnects after 10 minutes or so. It really is boring, I know about the profile deletion fix and it worked for a little while when I was playing GTA5 but it always ends up doing the
same *** once again; disconnection during the game then once I exit to dash it magically reconnects. I find it unacceptable to have to keep deleting my profile every time this happens.

Another thing is that these games now seem to crash my XBox, I upgraded my XBox to a slim not too long ago because my older one simply would not play GTA5 and while the newer one plays it it still freezes on some games every now and then, this maybe the
reason my profile keeps messing up and you have to redownload it but whatever the case it;s still unacceptable.

:)

EternalDragonX · Mar 23, 2014

Yet another problem

I've had a faulty rechargeable battery pack but that's all.

KoliMEGA · Mar 23, 2014

Yet another problem

yep i checked that. did a complete turn off of console, unplugged everything. went to settings, and the kinect constantly cycles between saying "plug in kinect" and then showing it is plugged in, but hasd no video feed, just a black screen. Its like it is
in an endless cycle of rebooting or something

xFallenDown x5 · Mar 30, 2014

1. Reset your router, some many need reset more than once. If needed, make sure you are not on opposite ends of the house and that you have full bars!

2. Try deleting your Wi-Fi and reconnecting it. Also, you can try deleting and downloading your profile again.

3. Try cleaning the cache, you can find the steps on the Xbox support website! There could have been a problem with the previous update or download!

4. If that does not work, try contacting your internet provider and (if necessary) have them take a look at your router.

If none of the steps above helped your problems, maybe get your console looked at. Hopefully this isn't the problem but in some cases it is. Something could be internally damaged.

ALSO! Feel free to talk to an Xbox Ambassador or Chat with Xbox Support!

XBOX CHAT SUPPORT:
support.xbox.com/.../contact-us

CACHE CLEAR STEPS:
support.xbox.com/.../clear-system-cache

Hope this helps!

xFallenDown x5

1. Reset your router, some many need reset more than once. If needed, make sure you are not on opposite ends of the house and that you have full bars!

2. Try deleting your Wi-Fi and reconnecting it. Also, you can try deleting and downloading your profile again.

3. Try cleaning the cache, you can find the steps on the Xbox support website! There could have been a problem with the previous update or download!

4. If that does not work, try contacting your internet provider and (if necessary) have them take a look at your router.

If none of the steps above helped your problems, maybe get your console looked at. Hopefully this isn't the problem but in some cases it is. Something could be internally damaged.

ALSO! Feel free to talk to an Xbox Ambassador or Chat with Xbox Support!

XBOX CHAT SUPPORT:
support.xbox.com/.../contact-us

CACHE CLEAR STEPS:
support.xbox.com/.../clear-system-cache

Hope this helps!

Lofty Who

[quote user="KoliMEGA"]

yep i checked that. did a complete turn off of console, unplugged everything. went to settings, and the kinect constantly cycles between saying "plug in kinect" and then showing it is plugged in, but hasd no video feed, just a black screen. Its like it is
in an endless cycle of rebooting or something

[/quote]

Ahh right.

Unfortunately then mate it sounds like it is faulty. You should be able to use your console fine though ( without Kinect features obviously ) until you get a replacement Kinect so hopefully it won't take too long.

IceJaiden

My controller is loose on the left hand side the build quality seems worse than the 360 controller.

Lofty Who

Sorry to hear about this mate.

Thankfully the failure rate with Xbox One, whether it be the console itself or Kinect is very low. Unfortunately though nothing is 100% guaranteed to work as we would hope, things do and will go wrong and it's just unfortunate you are one of the unlucky ones.

At least you know you can get it replaced so hopefully you will be up and running again soon.

Good luck.

Wiggs

So are many ppl having problems with their controllers falling apart or whatever they are doing?

.

This has me concerned and/or should I be?

.

Time to go to bed....will look at the reply later.

Yet another connection problem