Yet again XBOX rewards screws me out of the offer, because I pre-ordered early

MartinAtherton · Nov 14, 2017

XBLRewards8

0

12h ago

Hello Zeta Pictoris,

As stated in the FAQ for this offer, you must make three eligible pre-orders during the offer period to complete this offer. Since you purchased Assassin's Creed before the offer had been created, it was not eligible for this offer.

How do I earn Rewards with the Games on Demand Pre-Order Punchcard?

Earn 15,000 Rewards Credits and 5 MyVIP Gems when you pre-order three eligible (see descriptor in next question) digital Games on Demand titles in the Microsoft Store between October 1, 2017 00:00 UTC and December 31, 2017 23:59 UTC. You must pre-order
each game before its shown release date to qualify. Please note that retail Microsoft Store purchases do not apply. Please visit http://www.worldtimeserver.com or
another world time database to determine local time.

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So essentially, we have to become mind readers to anticipate offers now.

I pre-ordered AC:O but because it was before the rewards offer, it was discounted as a valid pre-order.

Thanks for Nothing XBOX Rewards - back to buying from amazon for me I think now.

:)

Cynical Kelly · Nov 14, 2017

Pre-order punch card not registering any preorders.

That seems a bit silly; the mission is to pre-order games so I missed the offer period because I pre-ordered too early? Can I cancel them and Pre-order again?

I assume this means I shouldn't pre-order games ever again in case this happens again.

DudeMan McBro · Nov 14, 2017

Microsoft Rewards Points - Buying Xbox One games

Hello,

I recently pre-ordered Call of Duty: Black Ops 4 Digital Deluxe Edition and am wondering why I have not yet received microsoft points for my purchase. Going off of this microsoft rewards overview page (Microsoft Rewards - Maximieren Sie Ihre Punktzahl),
I should be earning 20 points per dollar spent because I am an Xbox Live Gold member.

Will you please help me figure out how to get my microsoft rewards points?

Thank you!

Lucas

XBLRewards8 · Nov 15, 2017

We're sorry to hear about your frustrations with the program. We'll take your sentiment and feedback and provide it to the appropriate team.

XBLRewards8

We're sorry to hear about your frustrations with the program. We'll take your sentiment and feedback and provide it to the appropriate team.

XBLRewards8

Hello MindWalker,

From the FAQ for that offer:

When will I get my Rewards Credits for pre-ordering or ordering the game?

Rewards Credits for pre-ordering or ordering the game will appear as pending in your account within 96 hours of the offer end date.

Since the offer has not ended yet, it is too early to receive Credits.

Cynical Kelly

That seems a bit silly; the mission is to pre-order games so I missed the offer period because I pre-ordered too early? Can I cancel them and Pre-order again?

I assume this means I shouldn't pre-order games ever again in case this happens again.

XBLRewards8

Hello Hitman020987,

Since the offer on the Forza page is now for tracking orders, your pre-order checkmark will not appear. Additionally, from the FAQ for this offer:

When will I get my Rewards Credits for pre-ordering or ordering the game?

Rewards Credits for pre-ordering or ordering the game will appear as pending in your account within 96 hours of the offer end date.

Since the offer has not ended yet, it is too early to see Credits pending.

Regarding gems, since that feature was only recently launched at the beginning of this month, it is not possible to rewards gems for activity done before gems were created. However, you can look forward to the perk that will occur on your Xbox Live Rewards
anniversary!

XBLRewards8

Hello hammerhead12494,

From the FAQ:

When will I get my Rewards Credits for pre-ordering or ordering the game?

Rewards Credits for pre-ordering or ordering the game will appear as pending in your account within 96 hours of the offer end date.

Since it is not the end of the offer, it is too early to see Credits for completion of the offer.

Yet again XBOX rewards screws me out of the offer, because I pre-ordered early