Yet. Again. Issues. This time with January´s Doctor Rewards.

Discus and support Yet. Again. Issues. This time with January´s Doctor Rewards. in XBoX Rewards & Social to solve the problem; Ok, have completed all steps, as far as I understand and can see though, everything in January´s Doctor Rewards. But when checking my status on... Discussion in 'XBoX Rewards & Social' started by Kenneth_S., Jan 31, 2018.

  1. Kenneth_S.
    Kenneth_S. Guest

    Yet. Again. Issues. This time with January´s Doctor Rewards.


    Ok, have completed all steps, as far as I understand and can see though, everything in January´s Doctor Rewards.

    But when checking my status on awaiting rewards absolutely none of it is yet viewable. Surely it was paid and completed on different dates of course. But what I find the oddest though, is the fact nothing at all is possible to see in my Awaiting rewards
    section. Not even the small things I did like 14 days ago (especially thinking about the Avatar) regarding the Doctor Rewards thing.

    I am able to see my awaiting Freedom Rewards thing though for playing 3 F2P games 5 hrs each. And my Survey reward. But that´s it.

    :)
     
    Kenneth_S., Jan 31, 2018
    #1
  2. January Being Doctor Rewards mission

    I purchased "The Witness" using my xbox one rewards account login on January 3rd (3374765486) and then purchased the "Starget Portal Prop" on January 4th (568016509103611370). Both of these are listed as qualifying items for
    the "Being Doctor Rewards" mission. It has been over 96 hours but nothing is showing up in "Xbox Live Rewards" as having been completed. (I have also completed 3 of the necessary 5 achievements, but it may not have been over 96 hours yet for these.)

    Thanks,
     
    TightlyUndone, Jan 31, 2018
    #2
  3. January Being Doctor Rewards mission

    Update: The two purchases are now showing up in My Missions.

    Thanks
     
    TightlyUndone, Jan 31, 2018
    #3
  4. Despiojo
    Despiojo Guest

    Yet. Again. Issues. This time with January´s Doctor Rewards.

    I am in the same situation. Please improve the accuraccy of the metrics in xbox live rewards page, the perfomance is so bad.
     
    Despiojo, Feb 1, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello Adventure Ken,

    Apologies for the inconvenience. There was an issue with our source for purchase data that resulted in us being unable to receive purchase information past January 22nd. This issue was recently resolved and that information has started to come in. You should
    see your offer progress appropriately shortly. Since we receive purchases with the date you made the purchase and not when we receive it, once this issue is resolved, the offer should progress as expected. Again, we apologize for any inconvenience caused by
    this delay. We see that you we have filled in data on your Dr Rewards offer, and it is beginning to complete the offer.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Yet. Again. Issues. This time with January´s Doctor Rewards.

    Hello Adventure Ken,

    Apologies for the inconvenience. There was an issue with our source for purchase data that resulted in us being unable to receive purchase information past January 22nd. This issue was recently resolved and that information has started to come in. You should
    see your offer progress appropriately shortly. Since we receive purchases with the date you made the purchase and not when we receive it, once this issue is resolved, the offer should progress as expected. Again, we apologize for any inconvenience caused by
    this delay. We see that you we have filled in data on your Dr Rewards offer, and it is beginning to complete the offer.
  7. Despiojo Win User

    Yet. Again. Issues. This time with January´s Doctor Rewards.

    I am in the same situation. Please improve the accuraccy of the metrics in xbox live rewards page, the perfomance is so bad.
  8. TightlyUndone Win User

    January Being Doctor Rewards mission

    Update: The two purchases are now showing up in My Missions.

    Thanks
  9. XBLRewards8 Win User

    January Being Doctor Rewards mission

    Hello TightlyUndone,

    Apologies for the inconvenience. There was a server maintenance that caused processing of purchases to be delayed. We can confirm that we have now caught up on your purchasing, and have recorded your 3 achievements.
  10. MAXlN Win User

    No rewards from quest of the month.

    still nothing in my messages nor my email about January’s reward yet, any info on if it’s coming through?
Thema:

Yet. Again. Issues. This time with January´s Doctor Rewards.

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