Yarny avatar item from Unravel preorder not received

I purchased it on 8th Feb and haven't got my yarny, I can pm proof of purchase from my purchase history if needed.

:)

 

Unravel - Never received Yarny avatar code

Promotion Details: Unravel Pre-Order Bonus Yarny Avatar Item was not received.

Date of Purchase: February 6, 2016

Promo Item(s): Yarny Avatar Item

Hi guys, I also haven't got my Yarny Avatar Item I should get regarding the pre-order.

What should I do?

Hope you guys here can help me out.

 

Waiting for Unravel Yarny Avatar Item

Promo details: Unravel Pre-Order Bonus Yarny Avatar Item was not received.

Date of purchase: February 6, 2016

Promo Item: Yarny Avatar Item

Have confirmed with chat support game license and when the game was purchased.

 

Promotion Details: Yarny Avatar Item with pre-order of Unravel on Xbox One. Item to be sent via Xbox message within 7-10 days.

Date of Purchase: 2016-02-08

Promo Item(s): Yarny Avatar Item

 

Hey there SuperAwesomez!

Are you signed in with the same account that originally made the purchase? If you're able to Private Message me with that proof of purchase it would help a lot. Thanks!

 

Yes it's my only account, I sent you a pm, please let me know if that's suitable proof

 

i have sent you a pm too mister maka, i am having the same problem.

 

Hey there! I've sent you a Forums Private Message. You can check those by clicking
HERE. =)