Y was my Account banned, my enforcement page says my account is perfect

VLKA Fafnir · Mar 24, 2017

Hi, my account has a console ban for no reason, I have called multiple times and revived no help. I go to enforcement.xbox.com just to see I have a perfect record and no ban, but when I call it says I do. I also can't file a case review because my account
is flawless. Someone please help

:)

Mikaya Hays · Mar 24, 2017

Account Banned Falsely

So I've had a few issues with messaging on xbox but a couple months ago my account got banned for apparently Ddossing but that is completely false. As I do not know how nor do I have the equipment to Ddoss. I talked to support and they said my best bet would be to try to find an xbox ambassador on here since the enforcement team permanently banned my account and completely ignored what I had to say. What they do not know is they gave me the main reason I got banned and its completely false. So if there is an ambassador on here. Please help.

DiamondCardz · Mar 24, 2017

I need help it said my console was banned(PLEASE READ)

Hello and yea I was wondering it the XBL enforcement team would please read this and help me out
Last night I was playing black ops when it said dissconnected from Xbox live profile signed in elsewhere and then it said my profile was suspended and then a second later I tried to sign in on one of my other accounts and then it said I had been Console Banned and I was wondering if I could get some information on why this has happens
My gamer tag was-(Stealth Servers) guys please comment and help me out it would really help me outClick to expand...
Click to expand...

The XBL enforcement team probably won't read this - you should contact XBL support. The person who signed into your account probably did something very bad to get your account Console Banned - the only other possibility is that you were Console Banned to keep your details secure and that you should contact Microsoft.

M3tal Daz3 · Mar 24, 2017

Device bans are not issued lightly, and occur when a particular Xbox console or Xbox on Windows device is used to violate the Code of Conduct in an egregious or repeated manner. Once a device ban occurs, no account can connect to the Xbox Live service from
the affected device. Given the severity of this action we take each device ban extremely seriously, and only take action after a lengthy investigation.

Please note that banning an Xbox console or Xbox on Windows device does not disrupt the underlying functionality of the device, and it can continue to be used offline following the ban. For more information about using Xbox One offline, visit
xbox.com/offline

Side note a device ban is permanent and can't be reviewed

M3tal Daz3

Device bans are not issued lightly, and occur when a particular Xbox console or Xbox on Windows device is used to violate the Code of Conduct in an egregious or repeated manner. Once a device ban occurs, no account can connect to the Xbox Live service from
the affected device. Given the severity of this action we take each device ban extremely seriously, and only take action after a lengthy investigation.

Please note that banning an Xbox console or Xbox on Windows device does not disrupt the underlying functionality of the device, and it can continue to be used offline following the ban. For more information about using Xbox One offline, visit
xbox.com/offline

Side note a device ban is permanent and can't be reviewed

iori1505

Hi Andy,

I have the same issue, my console says it's a permanent suspension but my enforcement page says it was just for 3 days of communication suspension. Now 5 days after that my enforcement says I have a "perfect history" but I'm still banned. What did you do or how did you get your account back?

Thanks in advance

Sukhoi Wolf

^That's exactly the problem I'm having! I logged into the enforcement page it's saying that I have a perfect record and that there are no restrictions enabled onto my account or my console.

Unhappiest user

I would love to contact enforcement but my account says banned user when I log into the enforcement history page.

JackMcdonough2

My sons having the same problem, received an email saying his banned but no details at all on his enforcement page, says he has a perfect record, no idea how long the ban is or for what. How do you contact xbox??

Y was my Account banned, my enforcement page says my account is perfect