XSX; Netflix; Dolby Atmos/Windows Sonic for Headphones -> Doesn't work

Discus and support XSX; Netflix; Dolby Atmos/Windows Sonic for Headphones -> Doesn't work in XBoX Games and Apps to solve the problem; Hi all, Hope you are all doing well! I'll try to keep this as brief as possible, including troubleshooting steps I've taken. Some notes: Dolby... Discussion in 'XBoX Games and Apps' started by BiboBalls, Dec 16, 2020.

  1. BiboBalls
    BiboBalls Guest

    XSX; Netflix; Dolby Atmos/Windows Sonic for Headphones -> Doesn't work


    Hi all,

    Hope you are all doing well!

    I'll try to keep this as brief as possible, including troubleshooting steps I've taken.

    Some notes:

    • Dolby Atmos for Headphones should be taking any surround sound source and upscaling it to Dolby Atmos for Headphones (whether its 5.1, 7.1, or Dolby Atmos)
    • I have the top tier Netflix subscription (not that it matters, but in case someone asks)

    The issue:

    • On XSX, Netflix isn't recognizing Dolby Atmos for Headphones and default selects the stereo track, regardless of what source content I'm playing (5.1;7.1;Dolby Atmos), even though Dolby Atmos for Headphones is on and operational (checked within the Dolby
      Access App)

    What I've tried:

    • Uninstalling/reinstalling Netflix on XSX
    • Uninstalling/reinstalling Dolby Access on XSX
    • Tried the exact same setup (physical connections as well as config within OS), same headphones (Astro A50's, latest firmware, USB connection), same apps, same content on an Xbox One X, and it worked properly. All content was upscaled to Dolby Atmos for Headphones,
      proper surround track selected by the Netflix app

    Are Microsoft/Netflix aware of this issue? Was hoping to enjoy watching some movies without disturbing the rest of the household. Any info/other things to check would be appreciated.

    :)
     
    BiboBalls, Dec 16, 2020
    #1
  2. Arminator Win User

    Can't Hear Game Audio or menu sounds through headset

    Is your console enrolled in the Insider Preview Program?

    When you go to the settings under Display&Sound, do you have the console set up to also play game sound through the headphones? If so, do you use any spatial surround modes like Windows Sonic or Dolby Atmos for headphones?

    If you set it to Dolby Atmos for Headphones, did you actually purchase Dolby Atmos for headphones? If not, you could only try Dolby Atmos for headphones for two weeks. So check the settings if the headphones work with Stereo or Windows Sonic.
  3. ArminatorX Win User

    Only party audio playing through headset?

    Is it possible that you set your sound output for headphones to Dolby Atmos and didn't buy the Dolby Atmos App?

    If so, you will be able to try Dolby Atmos through Headphones for 14 days, after which it'll stop working.

    You need to switch to basic Stereo or Windows Sonic if you want spatial 3D sound without paying for Dolby Atmos.
  4. Kirill Krasin Win User

    Dolby Atmos for Headphones for Xbox

    Hello,

    I have almost the same issue. I've bought Dolby Atmos for Headphones from Microsoft Store, connect my headset to controller and set audio output to Dolby Atmos in my Audio Settings page. But sometimes it is roll back to Windows Sonic! I've launch Dolby
    Access app, check that in settings page selected Dolby Atmos For Headphones, close this app and get back to Audio Settings, change Windows Sonic to Dobly Atmos.
  5. Emil.Dahl Win User

    Xbox Series X Audio Delay 150-250ms (Stereo Uncompressed)

    The Xbox audio settings I have available are as follows:

    HDMI audio:

    * Stereo Uncompressed

    * Dolby Digital

    * Dolby Atmos for Home Theater

    Headset Format:

    * Stereo Uncompressed

    * Windows Sonic for Headphones

    * Dolby Atmos for Headphones

    * DTS Headphone:X

    Tried all of them. Nothing helped.
  6. Spliff Second Win User

    HEY SOMEONE EXPLAIN THE NEW SETTINGS FOR XBOX AUDIO (READ MORE)

    Thank you Maka i appreciate the honesy. PS: Windows Sonic for headphones setting is compared to Dolby Atmos.
Thema:

XSX; Netflix; Dolby Atmos/Windows Sonic for Headphones -> Doesn't work

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