XOXO rewards

Hi,

I bought content to qualify for this reward mission and some of it registered but some has not...

Quick flings: NERO for 3.99, Kalimba for 7.99 and Lazy Riders for 6.75. The 3000 points have deposited.

Bromance: Madden 17 for 17.81, Rocket League for 15.99 and Sausage Party for 11.99. 4 of five hearts are filled.

Great Loves: Mad Men Season 1 for 14.48 and Boardwalk Empire 1/2 double pack for 19.99. Only 3 hearts are filled.

I did account for VAT but maybe I missed something?

:)

 

rewards for xoxo

Hello Stan Th3 M4n 00,

After investigating your purchases, it looks like your purchase of Sisters (Unrated) was not included. We will adjust your account for completion of that offer, and you should see the Credits pending by the end of next week.

We rely on partners to provide their product listings for our offers. It looks like while the normal version of Sisters was included, the Unrated variant was not sent. We will still honor this purchase, since it was likely their intent to include all products.
Again, apologies for the inconvenience.

 

rewards for xoxo

Hello,

I do not think I am being credited with the rewards I should have been credited for the xoxo mission that has now just finished, but I cannot check this, as it has been removed from the FAQ.

Is it possible to access the details of that mission again ?

Thank you.

In addition, I would like to know why I have had to ask for support for every single mission lately, before my points got credited.

Thank you again.

 

Hello SteadySphere,

Apologies for the inconvenience. After investigating the purchases you describe, we have determined the cause for this issue, and are creating a hotfix to correctly award punches for some of your purchases. You should see the changes shortly.