Xox one shuts down completely while playing 2k15 or 2k16

I don't know if its a 2k error or something with xbox but i can play every other game I own just fine,but when i put in the disc and start playing i can play for minutes and it shuts my system down it does not crash it does not freeze it literally goes
from running down the court to Xbox turning off almost like the power went out its that quick, It is NOT the console I have played hours of Siege and ESO, Fall out, COD…. so on it is only 2k 15 and 16 (which i traded in 15 for 16 when this started happening
two days ago )

A) already trouble shot the console from unplugging it to clearing alt ma address and blue ray multiple times through xbox support

B) i do not want to delete the save due to me having spent $50 on in game coin. so unless i can be refunded it in Microsoft currency or 2k currency (money would be great to but thats a little much to ask for) id prefer avoid it

C) I just want this issue resolved HELP!! PLEASE!!!!

:)

 

MS Spokesperson: Kincect not always watching/listening

The more I read these articles from today. I think they are saying it can be completely shut down IF AND ONLY IF the Xbox One is shut off, not while it's playing games or watching television.



I would almost bet a paycheck on it.

 

Error message 0x80073cf2

Did anyone get the vc bonuses for nba 2k15 when your preordered nba 2k16??

 

Heya SHADEDFOX3001.

Odd that this issue is only happening with these two games. You mentioned trying a few steps, have you by chance giving a complete uninstall and reinstall to see if there is any change then?