Xone turns itself off randomly, as if home button has been pressed.

Discus and support Xone turns itself off randomly, as if home button has been pressed. in XBoX on Consoles to solve the problem; My xbox one turns itself off randomly, and the sound plays as if I have pressed the on/off button. Usually happens relatively soon after attempting to... Discussion in 'XBoX on Consoles' started by HardBrettyson, Jul 10, 2016.

  1. Xone turns itself off randomly, as if home button has been pressed.


    My xbox one turns itself off randomly, and the sound plays as if I have pressed the on/off button. Usually happens relatively soon after attempting to start it. Hasn't happened for a couple of weeks but it has started doing it again today. Is there a fix
    on this or do i need to get it repaired?

    :)
     
    HardBrettyson, Jul 10, 2016
    #1
  2. Xbox one turns off as if on/off button has been pressed

    According to
    this article
    , the Xbox One may unexpectedly shut down if:

    • You have a setting in the system power-saving settings for it to turn off automatically.
    • The console is overheating.
    • The power supply brick is becoming faulty.
    Let's first disable the auto-off setting (see Solution #3 in the article) to make sure the system isn't shutting down on you while you're playing. Could be a fluke or bug in that setting that's messing with your console's power all willy-nilly, who knows?

    If it is well-ventilated as you say, see if you can clean dust off the console that might be blocking the cooling vents. Otherwise, we can rule out overheating.

    If it's still shutting down, then chances are the power supply is going faulty on you. You will have to
    request a repair.

    Hope this helps!
     
    Internet Expert, Jul 10, 2016
    #2
  3. Xbox one turns off as if on/off button has been pressed

    My xbox is well ventilated. It's the forza console, so it makes a car noise when you press the on/off button. I can turn it on with either the controller, inserting a disk, or the button itself, and within a minute the car sound will play again as
    if I have pressed the on/off button an it shuts down. Also if left unchecked it will sometimes make the noise by itself while it is off, but not always turn on. This happened last month and I just turned it on one day and it worked fine, and has consistently
    for the last two weeks, but has started again. Has this happened to anyone else?
     
    HardBrettyson, Jul 10, 2016
    #3
  4. Dol
    Dol Guest

    Xone turns itself off randomly, as if home button has been pressed.

    Are you a member of the Preview Program? If you are I would post your problem on the Program Forums. If not could you tell me if you are receiving any error messages on boot up? I would also recommend performing a console power cycle by following

    These Steps
    . If the problem still persists be sure to come back.

    Regards
     
  5. Dol
    Dol Guest
  6. That doesn't sound good! Have you taken a look at
    this article
    ?

    Basically, some reasons why the console would shut off unexpectedly like that is because it is either overheating or the
    power supply brick is malfunctioning.

    If the former is happening, I suggest moving your console to a less confined place; it just needs some breathing room. I'd also try to clean any dust off of the vents so there's good airflow again.

    If it's the latter, you might need to send it in for repair or replacement.

    Hopefully this helps you!
     
    Internet Expert, Jul 10, 2016
    #6
  7. I've tried these things. My xbox is well ventilated. It's the forza console, so it makes a car noise when you press the on/off button. I can turn it on with either the controller, inserting a disk, or the button itself, and within a minute the car sound
    will play again as if I have pressed the on/off button an it shuts down. Also if left unchecked it will sometimes make the noise by itself while it is off, but not always turn on. This happened last month and I just turned it on one day and it worked fine,
    and has consistently for the last two weeks, but has started again. Has this happened to anyone else?
     
    HardBrettyson, Jul 10, 2016
    #7
  8. Xone turns itself off randomly, as if home button has been pressed.

    Mine is doing the same but keeps making the power up are down beep randomly after it shuts off did you find a way to fix yours?
     
    TherealBATMAN57, Sep 16, 2016
    #8
  9. Mister Maka
    Mister Maka Guest
    Hey there TherealBATMAN57!

    Sorry t hear you're having trouble. Please make sure not to bump older threads, as this thread was created in July. Make sure your Xbox One is plugged directly into a wall outlet rather an a power strip. If you're still having trouble with this, please create
    a new thread and let us know. Thanks!
     
    Mister Maka, Oct 31, 2018
    #9
  10. Mister Maka Win User

    Xone turns itself off randomly, as if home button has been pressed.

    Hey there TherealBATMAN57!

    Sorry t hear you're having trouble. Please make sure not to bump older threads, as this thread was created in July. Make sure your Xbox One is plugged directly into a wall outlet rather an a power strip. If you're still having trouble with this, please create
    a new thread and let us know. Thanks!
  11. HardBrettyson Win User

    Xone turns itself off randomly, as if home button has been pressed.

    I've tried these things. My xbox is well ventilated. It's the forza console, so it makes a car noise when you press the on/off button. I can turn it on with either the controller, inserting a disk, or the button itself, and within a minute the car sound
    will play again as if I have pressed the on/off button an it shuts down. Also if left unchecked it will sometimes make the noise by itself while it is off, but not always turn on. This happened last month and I just turned it on one day and it worked fine,
    and has consistently for the last two weeks, but has started again. Has this happened to anyone else?
  12. Internet Expert Win User

    Xone turns itself off randomly, as if home button has been pressed.

    That doesn't sound good! Have you taken a look at
    this article
    ?

    Basically, some reasons why the console would shut off unexpectedly like that is because it is either overheating or the
    power supply brick is malfunctioning.

    If the former is happening, I suggest moving your console to a less confined place; it just needs some breathing room. I'd also try to clean any dust off of the vents so there's good airflow again.

    If it's the latter, you might need to send it in for repair or replacement.

    Hopefully this helps you!
  13. Dol Win User

    Xone turns itself off randomly, as if home button has been pressed.

  14. Dol Win User

    Xone turns itself off randomly, as if home button has been pressed.

    Are you a member of the Preview Program? If you are I would post your problem on the Program Forums. If not could you tell me if you are receiving any error messages on boot up? I would also recommend performing a console power cycle by following

    These Steps
    . If the problem still persists be sure to come back.

    Regards
Thema:

Xone turns itself off randomly, as if home button has been pressed.

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