Xcom2 loading issues/ crashing

Ok so i bought xcom2 a few days ago and it keeps crashing, all my other games work perfectly, I've tried uninstalling and clearing the cache, I've done a facorty reset. I've logged out my profile and nothing works, anyone else having this issue? I paid
90$ and i can't play the game

:)

 

about game refund

hi. yesterday I purchased xcom2 collection from xbox homepage. When I play the game it has too much lack and game crashing. I try to re download and install the game, but it still has a problem. Can it refund?

PS: My xbox type is one s and it purchased one week ago. If cannot refund, how to solve this lack and crashing problem. Also, can I get Korean language support?

thanks

 

Xbox One Crash to Dashboard or failed Games Loading has Been Fixed

I haven't seen this problem myself but I have heard about it, I mean users on this board might have even encountered it. Let me break it down. The issue is when people try to load their Xbox One games they either crash back the the dashboard or fail to load at all. Well no worries because a fix has been found. It's worked for a lot of people but not everyone so if it's not working for you then contact Microsoft Support.

Xbox One Games Fix

 

It will load all the way sometimes and let me play for a while then crash like 8 times in a row.

 

I am having the same issue. Can't seem to find a fix yet.