Xcloud gaming on xbox app or Edge disconnects after 1m45s for 10s and the reconnects itself

Discus and support Xcloud gaming on xbox app or Edge disconnects after 1m45s for 10s and the reconnects itself in XBoX Games and Apps to solve the problem; Every time I try to play on xcloud gaming after 1 minute and 45 seconds the connection stops and after 10s it reconnects. All the time. I'm on Windows... Discussion in 'XBoX Games and Apps' started by Michel_Bellot, Jul 18, 2023.

  1. Xcloud gaming on xbox app or Edge disconnects after 1m45s for 10s and the reconnects itself


    Every time I try to play on xcloud gaming after 1 minute and 45 seconds the connection stops and after 10s it reconnects. All the time. I'm on Windows 10, connected to the modem via Ethernet cable - 700mbps download 70mbps upload

    Already tried turning on and off everything. It' like clockwork after 1m45s the connection is broken and after 10s it comes back again.

    Most probably is an issue with my internet connection or particularly my modem. But I have no idea what to change.

    Please HELP!!

    Love the xbox cloud option and I want to continue with the game pass ultimate, but it's getting very hard and frustrating playing like this.

    Regards

    Michel Bellot

    :)
     
    Michel_Bellot, Jul 18, 2023
    #1
  2. Janet_C Win User

    Xcloud gaming on xbox app or Edge disconnects after 1m45s for 10s and the reconnects itself

    Type CMD in the search bar;

    Right-click on the Command Prompt option;

    Click on the Run as administrator option;

    From the command prompt screen, execute the commands described below, pressing Enter at the end of each line:

    ipconfig /release

    ipconfig /renew

    ipconfig /flushdns

    ipconfig /registerdns

    nbtstat -rr

    netsh int ip reset all

    netsh winsock reset

    After that try again.
  3. Michel_Bellot Win User

    Xcloud gaming on xbox app or Edge disconnects after 1m45s for 10s and the reconnects itself

    Hi Janet,

    the ports were already opened. Tried using the wi-fi connection instead of the Lan and I had the same issue. After 1m45s the connection has a 10 seconds hicup. It must be a modem issue, some setting that is set to do something every 1'45'' but I have no idea where to start.

    Has anyone ever heard of this issue?
  4. Janet_C Win User

    Xcloud gaming on xbox app or Edge disconnects after 1m45s for 10s and the reconnects itself

    Have you tried the service from another device such as a cell phone from the app and from the browser?

    Did you try to access the service using mobile data?
  5. Michel_Bellot Win User

    Xcloud gaming on xbox app or Edge disconnects after 1m45s for 10s and the reconnects itself

    I've tried it on my cell phone, and it works just fine, no issues whatsoever. Tried on a different pc (same network - cable connected) and it has the same issue.

    I think the problem may be on my controllers? I'm using an old Xbox 360 wired controller, but had no issues with it until now. After reinstalling it, still the same issue (on both computers). Too bad I don't have a newer controller here to test it with

    I don't know what to do next. It's clearly a more recent issue, I've been playing with the same settings and hardware for quite some time now and only a few days ago starting having this problem
  6. Janet_C Win User

    Xcloud gaming on xbox app or Edge disconnects after 1m45s for 10s and the reconnects itself

    Hello!

    I'm a Independent Advisor. I will be glad to help you.

    You can check if there is a problem with your LAN connection by trying another network, you could try using a mobile hotspot and identify if the exact same thing happens.

    If connected to the mobile hotspot everything works fine, ask your internet provider to open the ports shown in this link

    https://support.xbox.com/help/hardware-network/...

    Best regards.
Thema:

Xcloud gaming on xbox app or Edge disconnects after 1m45s for 10s and the reconnects itself

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