XBOXONEX

My xboxones used to be what your xboxonex did

我的xboxonex也是一 的情况

cant change my privacy on xboxonex on account privacy online to adult

Hey there, AlvinCoolen

Welcome

With most, if not all E error messages, you will generally need to send your Xbox into repair. You can try unplugging everything from the console and leaving it for around 30 seconds. Then try plugging everything back into the console and see if it springs
to life again. While doing this, please ensure there is nothing connected to the Xbox Console that could effect its bootup process (e.g. USB Drive).

If this does not work, please head to the service request page here: https://support.microsoft.com/devices

If you have bought it from a shop (e.g. Game), then please take it back and explain to them the problem and they should sort you out with a new Xbox console.

Hope this helps,

Regards,

Hello there @JamesWelk, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you.

The link: Troubleshoot your Xbox One network connection | Xbox Support

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox:

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!