Xboxone not responding to access Netflix.......

Thank you so mcuh for taking the time to give me such detailed and clear instructions. I have got the hang of it now thanks to you. So simple when you know how. Have a great week. Luce x

It could just need uninstalling and reinstalling again

To add to those above he'll need to have his netflix account linked.

Hello Luce,

how exactly is the Xbox One not responding to Netflix?

Do you at least get the Home Screen of the Xbox One on the Projector (It should somehow

look more or less similar to this image)? If no, did you make sure to choose the correct input?

If you are at the Home Screen of the Xbox, press the Xbox button on the controller to bring up the Guide menu. It should slide in from the left.

There go to "My Games and Apps". Navigate to "Apps" on the left, and find Netflix in the list of apps on the right.

Press A to start Netflix.

Does that work? Or do you get an error message?

If the app seems to start but throws you back to the Home Screen, hold the power button on the console itself for about 10 seconds. Then start the console again by pressing the Xbox button on the controller.

Be aware that startup from that state takes some time and the console will show a green Xbox One startup screen.

Also, if you check in the "My Games & Apps" menu, and look on the left tabs for Updates, make sure Netflix does not require an update as well. Good luck!