XboxGold

Hello,

I bought Xbox in Spain, I live in Poland, I introduce a free code for XboxLiveGold which was in the packaging with the console.
An error pops up and writes a message that the code is not available for my region.
Please help

:)

 

paid for a subscription for a years gold and was denyied

subscription number for the prepaid card for xboxgold 12month

567735033782344672

 

Tengo gold pero me cobraron el juego de gold [Translation - I have gold but they charged me the gold game]

Alguien sabe como contactarse con Ms por un reclamo?

Tengo xboxgold pero me cobraron el juego del mes

Ms. Splosion Man??

que por cierto no quiero salvo que sea gratis :-=

Muchas gracias

----------------------------------------

[Translation -

Anyone know how to contact Ms for a claim?

I have xboxgold but I was charged the game of the month Ms. Splosion Man??

Which by the way I do not want unless it is free:-=

Thanks a lot]

 

Unfortunately because you bought the console in a different region them what you are actually setting it up as and playing in you won't be able to use this code. You'll need to change regions back to Spain

 

Digital codes are region locked to the region that it was created/sold in.

It would not be wise to change your region to Spain just to redeem this code, so please keep the region to the one where you live, Poland, and get another in a new game or buy gold. If you buy things with your region set to Spain and change back to Poland
they will not work anymore, so best keep it as Poland.

Xbox support can not change codes' regions.