Xbox360 Network Connection Issues

Hi, I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

Sorry about that Sora. Have you tried connecting it to another network like mobile hotspot to see if it’s still working? If it persists, I am afraid you’ll need to consider getting it repaired. You can also try the steps here: https://support.xbox.com/en-US/help/hardware-ne...

Things to consider when deciding to purchase a new router.

• Older style Xbox360 - if used with a network adapter for wireless connection, you can connect to 2.4Ghz or 5.0Ghz networks.
  

• New style Xbox360 (slim) - Has a built in wireless adapter, but can only connect to 2.4Ghz networks only.
  

What does this mean?



Well it means you have some options when deciding on what type of router to purchase.

1. You could purchase a router that is only designed to support a 2.4Ghz network, and connect both consoles.
   

Or



2. Buy a dual band router which would support a 2.4ghz, and 5.0Ghz networks, and connect both consoles.



The first option is what the majority of Xbox users currently use, and is fairly easy to set-up. The second option is more advanced and requires one to set-up two independent networks.



For the advanced option to work, you would need to:

1. Set up a 2.4Ghz network to connect the Xbox360 slim.
2. Set up a 5.0Ghz network to connect the original Xbox360

Dual band would work well for people who have an older style Xbox360, but it is pretty much point-less if you have two newer Xbox360 slims.



Also, always look for the Xbox360 compatibility logo when considering a new router purchase.

Do you have more than one Xbox connected to your network? Such as a Xbox360..... If so disconnect the Xbox360 from the router and reset Xbox one and router. Then see what happens. Some routers don't allow for multiple xboxs to play well together on the same
network. There are many things that can cause Nat issues and can take some time to figure it out.

Without knowing further details about your setup, this Troubleshoot network connection error solution for
XBox one should guide you to resolve your issue.

If you are using a Xbox360 try this X360 connection error solution.

I am currently using my desktop on my home network, unable to connect with xbox360 device and connect to bing.com from my computer