Xbox360 logs out all the time

Sanya Botva · Aug 4, 2019

Not sure if I chose the category well.Everytime I run some game on my 360, it first logs out of my profile. The same when I close the game. It's unpleasant itself, but the main problem is that logging in goes very slow (30-50 seconds). When I
turn on the 360, it logs in very slow too (~1 minute from the turning on to the moment when I can interact with dashboard). The problem emerged long ago.Please help me solve this problem, because I didn't find the solution on the site and couldn't find
how to ask the tech support (it's very annoying by the way).

:)

SpiralOut46and2

That's very strange and I'm sorry to hear the suggestions so far aren't helping. I'm just curious, how long have you had this 360? Is it very old? Mine was running very slow and not loading things properly when I last used to play on it, although that
was 2+ years ago.

Sanya Botva

My 360 is the fat one from 2008. Love him)

PalmettoBling

Ok, so I've found a few threads that had solutions to this from a few years ago. They're pretty specific about the actions, order, and number of times you have to do it. It's a lot, but I hope it solves your issue:

Delete your profile (profile only), clear your cache 3 times in a row, restart your console, and then try to download your profile.

Delete Profile Safely:

Go to Settings, and then select System.

Select Storage.

Select All Devices.

Select Gamer Profiles.

Select the gamertag that you want to delete.

Select Delete.

Select Delete Profile Only.

Clear System Cache, don't forget to do it 3 times!

Go to Settings, and then select System.

Select Storage.

Highlight your storage device, and press Y.

Select Clear Cache, and press Yes (Do this step 3 times in a row).

Restart Console

Download Profile:

Push the middle button on your Xbox 360 controller.

Select Download Profile.

Note: If you don't see Download Profile, press the blue "X" button on your Xbox 360 controller to sign out of any profile you're currently signed into.

Sanya Botva

Thank you! But I didn't find anything similar to my problem there.

XBF Felixx P

Hello Sanya Botva!

Thanks for reaching out to Xbox forums support.

I'm sorry to hear about the issues that you're experiencing with your Xbox 360 console.

I would first suggest clearing the cache of 360 (click on link below)

How to clear the cache on Xbox 360

Try that and let us know if it helps.

I would also recommend resetting your network back to it's factory settings and reconnecting to your network.

Also,
the best way to reach Live Support would be here:
https://support.xbox.com/contact-us#0

Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support

I hope this helps a bit more. Let us know!

Felix

Xbox forums support

Xbox360 logs out all the time