Xbox360 - Live games not running (error

Thanks for the reply!

Try these steps to roll back the most recent update.

To reinstall the latest Xbox 360 update, follow these steps:

1. Clear the system cache. To do this, see the "Clear the system cache" section above.
   
2. Roll back and then reinstall system updates. To do this:
   1. Press the Guide button on your controller.
   2. Go to settings and select System.
   3. Select Storage.
   4. Enter the following button sequence: X, LB, RB, X, LB, RB, X.
      
   5. Select the option to roll back all system updates that are installed. The console will restart automatically and then download the updates again.
      

Hello!

Thanks for reaching out to us here on the forums with this situation. I understand you're having trouble launching Xbox 360 games you've acquired through Games with Gold. Take a look at this helpful support article and try some of the solutions listed within.

“The game could not start” error occurs on Xbox 360

Let us know with a reply how it goes!

I will weep on trying Microsoft support. Thanks any way!

Thanks for the response Brad, just finished deleting and reinstalling. Still gives the same error after download. Thimking on giving up on these 2 games

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Hi there,

LucasArts went out of business in 2013 when Disney took the Star Wars license away and eventually gave it to EA, so now they're responsible for the future of Star Wars games. I can't find any sources online or contact information indicating LucasArts is
still operational and who is now responsible for managing those games that were developed by LucasArts. I assume Disney still holds the rights to these games and essentially would be the point of contact for more information regarding the health and status of
these games.

From what I've seen this issue is isolated to the digital version of LucasArts developed games on the Xbox 360 console. The best thing to do is continue working with customer support for a solution.

https://support.xbox.com/contact-us