Xbox360 download speed 0.01 - does this impact multiplayer matches?

Hello Mike,

Yes, it will hinder your gameplay.

But, there is the possibility the speed test on the console is not accurate, if that's the case, you should be able to play normally.

Please, clear the console cache data.

Press the Guide button on your controller, go to Settings, and select System Settings.

Select Storage.

Highlight but don’t select a storage device, and then press the Y button on your controller for Device Options.

Note It doesn't matter which storage device you choose. This clears the cache for all storage devices.

On the Device Options screen, select Clear System Cache.

When prompted to confirm storage device maintenance, select Yes.

Source: https://support.xbox.com/help/xbox-360/console/clear-system-cache

Hi there,

Thanks for the reply. That didnt help at all unfortunately. I even changed internet connections by connecting to a 2.4ghz hotspot off my phones mobile data connection and got the same result. Download speed is still 0.01Mbps.

Do you know if this download speed limits my ability to play multiplayer games?

Hi Mike, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Have you tried to restart your router?

Please, follow these steps to reset your connection within the console:

Press the Guide button on your controller, select Settings, and select System Settings.

Select Network Settings.

Select the name of your wireless network when the network list is displayed.

Select Configure Network.

On the Additional Settings tab, select Restore to Factory Defaults.

When prompted, select Yes, Restore to Factory Defaults.

Restart your console.

You will receive a message to configure wireless settings.

Follow the on-screen instructions to connect to your wireless network.

Test your network connection again (Settings > System Settings > Network Settings > Wired Network > Test Xbox Live Connection).

Source: https://support.xbox.com/help/hardware-network/connect-network/xbox-360-wireless-connection

I hope this helps.

Okay, interesting. so they are aware then. You’d think it’d be marked as a known issue till it’s resolved.

As for the 0.01 download speed never changing, what do you think of that?

I've added a wifi booster in the problem room. Even with 100% wifi signal, the download speed was terrible (0.01 mbps). I've connected the xbox one to the wifi repeater via an ethernet cable and the problems seem to have cleared (download speed of 13.9
mbps). Has the wifi card in the xbox started to go bad?