xBox360 console reads and plays DVDs but not game discs.

I'm Samy an independent advisor.

How are you?
I'm afraid to say but this is a problem with the disc player and repair or maintenance is required. As Microsoft no longer repairs this Xbox model, I recommend taking it to a store in your city.

Hi,

It's not the discs it's your console. If your console can not read DVD movies then it won't read Xbox 360 games either. DVD movie discs use the same type of discs that 360 games use (DVD-9).

The Xbox One has two lasers to read discs. One for Blu-rays - which Xbox One discs games are made of - and one for reading DVD's and Xbox 360 games.

Hi,

Sounds like the laser in your console's Blu-ray drive has a hardware issue.

To test if your Xbox One X has issues reading discs, try playing a DVD movie disc. If can't read DVD movie discs either then your console has a hardware fault.

Note: It must be a DVD movie disc, not a Blu-ray movie disc.

There are two lasers in the Blu-ray drive, one for reading Blu-ray discs and one for DVD discs. Xbox One games use Blu-ray and the 360 console used a DVD drive.

Hi,

Check if your Xbox One can play standard DVD movie discs (Not Blu-ray discs). Xbox 360 game discs use DVD disc media. If your console can not read DVD discs, then it has a hardware fault.

Have you tried any DVD discs on your console? Do they play?

The discs we want you to check must be DVD discs, not Blu-ray discs or Xbox One game discs.

If your console won't read DVD discs either then I'm afraid your console's laser has developed fault and you'll a repair/replacement console.