XBOX360 account region transfer encountered problems

Discus and support XBOX360 account region transfer encountered problems in XBoX Accessibility to solve the problem; I'm trying to move my XBOX360 account to another region, but keep getting an error with the message “There’s a problem completing your move right now.... Discussion in 'XBoX Accessibility' started by SONIC1195, Jan 27, 2025 at 7:33 AM.

  1. SONIC1195
    SONIC1195 Guest

    XBOX360 account region transfer encountered problems


    I'm trying to move my XBOX360 account to another region, but keep getting an error with the message “There’s a problem completing your move right now. Please check the Region Change Support Page to make sure it will work for you, and try again later.”

    :)
     
  2. Rodrigo Oliver Win User

    XBOX360 account region transfer encountered problems

    Hi SONIC1195, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Have you tried to change your account region via the website?

    Sign in to your Microsoft account and review your info. https://account.microsoft.com/

    Click on Your Info, then on Edit your Profile Info.

    Change the Country and Save.

    Then, click on Adress Book, or use this link: https://account.microsoft.com/billing/addresses

    Edit your home address to match your Country.

    Select Save.

    if it still does not work, the best course of action is to contact Support.

    Please enter this link:

    https://support.microsoft.com/home/contact

    Then, follow these steps:

    Type in your query: "Agent"

    Click on Get Help.

    Scroll down the page and click on Contact Support.

    Select your "Other Products" and "Billing and Account Profile Questions" > Confirm.

    Select "Chat with a support agent in your web browser" > Confirm > Start Chat.

    I hope this helps.

    Source:

    https://support.xbox.com/help/account-profile/manage-account/update-microsoft-account-country-region
  3. HomegrownSilky Win User

    Lost my 2 weeks free Gold subscription

    Be aware that you are only able to change regions once every 3 months and certain things will not transfer over. Currency is one of the things that will not transfer. Also, this is not the intended use for the region migration tool and you may encounter
    issues with content, especially if that content is region locked.

    support.xbox.com/.../change-region
  4. colllecionador Win User

    Purchased add-on's will not download.

    Greetings This is a Trick.

    I'm sorry to hear that you are facing problems with your games.

    First, does your account region matches with your actual region ? If your account region does not match your physical region that you will encounter issues such as the one you are describing.
  5. colllecionador Win User

    Having troubles trying to get the Ea sports App

    Greetings DrJerichoXX,

    I'm sorry to hear that you are facing problems with your games.

    First, does your account region matches with your actual region ? If your account region does not match your physical region that you will encounter issues such as the one you are describing.
  6. jawest78 Win User

    cant redownload gta san andreas

    99% errors usually means that there is a problem with your account region matching your physical location. What is your account region? Where are you physically located? If these 2 things do not match, you will encounter issues like this for any region locked
    content.
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XBOX360 account region transfer encountered problems

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