Xbox360, Account recovery (without Email or password)

Hello
Nahdoublenah,

Thanks for reaching out! I'm sorry to hear about the issue you may be experiencing with your Microsoft account.To get further assistance in regards to this issue, you will need to Contact Xbox Support to see if they
can assist you with this issue.

I would recommend to contact Customer Supportfor further assistance.

Try this:

• Log into Support.Xbox.com
  
• Scroll down, Click on Contact Us
  
• Step 1: Click on Ask a Question
  
• Step 2 : Select your Product
  
• Step 3 : Select your Issue
  
  • Select – Call me back
    

Hope this helps and thank you again for posting on Xbox Forums.

Have you tried xbox support.com

Have you tried xbox support.com

I tried it before, I'm gonna try it again when the xbox support chat opens. But man i hope i get it back, isnt there any other way to get it back?

Are you trying to login to the email account or to the Microsoft account its linked to?

For the email account, you'd have to go through whatever website that email is provided through for the password recovery and backup. Without knowing the email url, we can't provide you the link but if you just search 'email-website password recovery' on
Google or Bing you should find it easily.

Check this out for your Microsoft Account password recovery: https://support.microsoft.com/en-us/help/17875/microsoft-account-reset-or-recover-password

The email address that the xbox360 was registered to is no longe active. No on has access to this and no one can get into it. So when we click on forgot password and it asks to verify your identity - we don't have access to any of the emails that it comes up with. Then it takes us to Microsoft account recovery which we've already done 3 times and it keeps failing.

If the email addresses on file for the xbox360 no one has access to - how can you get into the xbox?