Xbox1s audio

Hello there,

Thank you for posting on Xbox Forums. In regards to the video issue, have you tried to

Soft Factory Reset the Console or at least
reset the Resolution to the console? If not, I would suggest trying to do so in order to try and resolve the issue.

I would also recommend trying a different HDMI cable and port if possible. This will test to see if maybe the HDMI cable or port are at fault.

If you have any other questions please feel free to reply back letting us know. Thank you again for posting on Xbox Forums.

Hello
MarMarmeyer1,

Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
For those reading this thread and if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance.

Thank you again and have a great day!

I fixed it by changing the resolution under the video output

Anyone...? I'm stumped, please look at paragraph above regarding Xbox1 & TB headset. No audio w/ my TB X4's...

I also had the issue with frozen or no signal. I have AT&T Uverse in Knightdale (Raleigh), NC with "newish" Cisco ISB7500 cable box. Connected everything but signal would go in and out for TV...finally read on one of these posts about Xbox needing to detect
audio on the HDMI signal. I had an optical audio cable connected to my cable box, which is the way I used to get audio to my surround sound receiver pre-Xbox1. After removing that audio cable, the Xbox1 immediately recognized the HDMI signal, and works so
far. 10 minutes into testing now, will update if anything changes. So, another possible solution to the freezing signal is to ensure audio is coming from your satellite box with the HDMI video, i.e. HDMI is the ONLY output from your cable box to your Xbox.
I then use the Optical Audio OUTput from my TV to INput of my receiver (the extra step we take for the surround sound!)

Microsoft...please look into this.

My setup: Cable box -->HDMI (Only!)-->Xbox1-->HDMI(Only!)-->TV--->Optical Audio-->"Old" Receiver (No HDMI compatability)