Xbox YouTube app screen tearing, followed by low resolution and poor loading.

Kaiden92 · Jun 15, 2023

When playing videos recently, the top right corner of the screen will zoom in & loop, while behind it the video tries to keep playing. Audio continues to play as normal and video never recovers. Upon backing out and trying to reload the video it only loads at 240p or 360p, and if I try to up the resolution it freezes and refuses to load. This carries over into the next couple videos I try to load. My internet connection is fiber optic and at least 900mb/s at all times, I have power cycled repeatedly, I have deleted and reinstalled the YouTube app. Please give me a fix that works or update the app, because this has been going on for over a week at least a handful of times daily.

:)

Egg✔️ Man

Ok, I may not be a professional but I have somewhat of a brain, I was having this problem and now it's fixed. What you have to do is go to settings < General <TV & Display options < Video modes < Allow YCC 4:2:2. Which says it helps with 4k but it basically helps with everything.

OpticRJames

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try the following steps one at a time to resolve the issue:

Solution 1: Try setting up manual DNS settings.

1. Please go to Settings > Network > Advanced Settings > DNS settings >> manual

2. Primary DNS: 208.67.222.222

3. Secondary DNS: 208.67.220.220

Solution 2: Check if the app has a pending update that needs to be installed.

Go to “My Apps & Games”, select Youtube, and press the more options button. From the list, select “Manage game & add-ons” and then “Updates”. Any updates will be available here.

Solution 3: Do a factory reset.

1. Press the Xbox button to open the guide.

2. Select System > Settings > System > Console info.

3. Select Reset console.

4. Reset and keep my games & apps.

Christopher De Geer

You think a bug during sped up playback could be fixed by both either a factory reset or manually channged network settings?
Those sound completly unrelated to the issue at hand and are catch alls. You're feedback is incredible condescending.

Super Humungus

Resolution ***? Resolutions fine. They need to fix the fps and screen tear. It's hard to play in my eyes when it's choppy or has screen tear.

DaThumperDumper

I think the reason some people see it and some don't is because of the display. If you play on a big tv with low resolution you won't see it. If you play on a high resolution monitor like me then it's impossible to miss. The screen tearing is awwful. It's
too bad cuz this game is awesome.

Xbox YouTube app screen tearing, followed by low resolution and poor loading.