Xbox x/s not allowing me to add any profile

Hi there!

I am sorry to hear about what happened. I know how frustrating that must be and I would feel the same way if I were on your situation. Let's do our best to sort this out.

When did this issue start to occur?
Have you tried to factory reset your console by removing everything?

To further isolate the issue, try to connect to a different network connection. You could try wired or wireless or use your mobile hotspot.

Hi,

Yes, you can. Refer to:

How to add or remove an Xbox profile on Xbox 360 | Xbox Support

If you don’t want to delete any associated data with the account/profile, be sure to select Delete profile only, then all your saved games and achievements won’t be affected.

Additionally, this guide explains how to remove an account on an Xbox One or Series X|S console:

Add or remove an Xbox profile | Xbox Support

Hope this helps.

Make 1 of the Xboxes the "Home Xbox". When done make sure privacy and sharing preferences are set on the "Home Xbox" to share. After that all the games on the "Home Xbox" are accessible by any profile added to that "Home Xbox. The other (non "Home Xbox) has to have the game purchased under that 2nd Xboxes main profile or purchased as a gift from any profile and sent to a chosen profile to be downloaded when that profile signs onto their Xbox. I have an Xbox One X in my living room controlled by my 2nd account profile. I have a Series X in my game room "Home Xbox" controlled by my 1st profile. Example; I log on the Series X with that main profile and buy/download Division 2 with all expansions and passes. I then log on the One X with my 2nd profile (main for that One X) and buy/download Division 2 with out the expansion and passes. So now a family member adds their profile to the One X, if they own the Division 2 they can play it and as much of the content that I have purchased. To play the full version on the One X someone has to buy it for that console, However anyone else that logs onto the One X with their profile that doesn't own any of Division 2 content can't play it at all. They can launch it but it will direct them to the store. Now adding Ultimate Game Pass to the One X allows profiles to download and play any games available through game pass. Remember my Series X will allow any profile added and signed onto can play any games and use the Ultimate Game Pass to download and play from my Series X. One X has limitations for profiles due to that profile owners games owned and which games are in the One X. Confusing ........ ?

To download your profile on an Xbox Series X|S or Xbox One console, follow the instructions on here https://support.xbox.com/en-US/help/account-profile/manage-account/add-remove-account-xbox-one

I own the game on the Xbox series x but it won't allow me to connect the game to my profile which is on the Xbox series x and so it does not let me play online, If that makes sense.