Xbox x powers on but will not start up

MonnieMcCracken · Apr 17, 2021

Over the past month, my xbox x would cut off by itself while playing a game. I would have to cut it back on, etc. This issue became more freuqent and when I was playing last night, it cut off by itself while playing and will not restart. The power light comes on but the internal fan is not coming on and it will not connect to any tv in my house or a controller. It acts like its just dead eventhough the power light comes on. Anyone else have this issue?

:)

XBF Ihssane Z

Hello @MonnieMcCracken,I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

I highly recommend following the steps mentioned on the link below:

Troubleshoot Xbox console unexpectedly turning off | Xbox Support

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming

Miss Bijoux

Hey there Panda Bear!

If you haven't yet, try changing your settings back to Instant On then power cycle your console. Go back into your settings and toggle the setting back to Energy Saver.

Hopefully that does the trick for you!

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CaptainAustria3

Hello

The console was already switched on (not yet set up), but then the power supply was interrupted.
Now the console can not start, no reboot (long press on the X button).

I have a new XBox one x

I am in Austria

Is there another way to start the console?

Fluidus333

The Xbox One X automatically powers it's self off after a few seconds powering up.

Press the power button it makes it's start up chime, your hear it run up, it displays the 4K screen then abruptly powers off before the green Xbox One X logo screen. It has done this straight out of the Box not every time but often enough, a month into
ownership and it's happening more often.

Microsoft please fix, this issue it's certainly not a 'cheap console' so I expect better!

To add I have followed the advice within the support pages - Plug the console directly into a main power socket, did this from the start!

JSM100-[xboxvenue]

UPDATE: Still no success, fitted the original suspected to be faulty power supply into the console and again no change. After leaving it for about a week i thought id give it a try powering it up and then suddenly BOOM the blasted thing is working again.
Decided to factory reset the console and used it for the night to watch some tv to see how long it would last. was fine anyways for about 6 hours before i shut it down. Tried again the day after and back to it not working what so ever. Im so confused any more
ideas?

Xbox x powers on but will not start up