Xbox x Microsoft Account

On Xbox One, Windows 10 and the upcoming Series X, you will need to create a Microsoft account to play games. On the Xbox 360 console you do not have to create a Microsoft account to play.

I found a support article related to deleting personal info from your Microsoft/Xbox account: https://support.xbox.com/en-US/my-account/microsoft-account/delete-information-microsoft-account

Alternatively, it may benefit you to contact Xbox support and explain the situation to see if they can help in any way: https://support.xbox.com/en-US/contact-us

Hopefully this helps or is what you were looking for!

The backwards compatibility program is on hold while Microsoft finishes production of the Xbox Series X. Xbox posted on their Twitter account some exciting news about back comp program for the Series X.

Hello Nathan Ror,

Thank you for your contribution to the Microsoft community.

If you have factory reset your Xbox One, it will also reset your Xbox Series X. To fix this, you will need to sign in to your Xbox account on your Series X.



Here are the steps to sign into your Xbox account on your Series X:



1. Turn on your Xbox Series X.

2. On the sign-in screen, select "Add new".

3. Enter your Microsoft account email address and password.

4. Follow the on-screen instructions to complete the sign-in process.



Once you have signed into your Xbox account, you should be able to access your games and other content that you had on your Xbox One.

Hope I helped! Please do not hesitate to ask if you have further concerns.

YanYannn
Microsoft Community Moderator

My account is under a Microsoft family and I am downloading the season pass on a Xbox series X.