Xbox X. Internet’s connection issue

Hi andy wearing,

Greetings!

Thank you for posting on the Microsoft Community.

We understand that you need help with your Xbox X console that is having trouble with the Internet connection.

Based on the information you provided the Xbox network, you might need to open or forward ports, which means you'll be making a configuration change to your firewall or network hardware, such as a router. Learn more: Network ports used by the Xbox network on the Xbox console | Xbox Support




You may check this support article for network troubleshooting: Troubleshoot your Xbox network connection | Xbox Support

I hope this will help you. We look forward for your response.

Regards,

Microsoft Community Moderator

Hello





We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)



Thank you for understanding.

Regards,

Did you manage to fix the connectivity issue? My Series X constantly drops connection to xbox live/internet despite an ethernet cable being used.

I’m having a similar issue. It is in a constant loop of queued, installation stopped. The and it isnt even showing the images for the game.

Lots of space (50% on a One X) internet is connected and working. Reset router, checked for updates, reset the Xbox, reset internet connection etc

Why would it only be the one x machine and not the one s ????

Lets rule out the internet service provider, its an xbox one x issue its pretty obvious.

All other pcs, gaming consoles and devices connect without issues