Xbox X HDMI display issues

I'm very sorry to hear that your Xbox doesn't seem to be displaying... have you checked the following?

• Verify HDMI cable works with another device
• Verify the HDMI input on your TV or Receiver works with another device
• Verify that the HDMI cable is plugged into the HDMI IN port on the Xbox One X
• If you have another display (like a HDMI computer monitor or another TV) try connecting it to that
• Try disconnecting and reconnecting the HDMI cable while the Xbox One X is powered on

Check if it's just the display having issues... if if the Xbox One X isn't booting properly:

1. Turn on the Xbox One X, and connect a LAN cable to your Xbox One X and to your router
2. Log into your router and check to see if your Xbox One X is showing up on the network
3. If you can see it on your network than that means that there's an issue in your display chain specifically
4. If you can't check it that way, see if the Xbox App can detect your Xbox on the network

Do controllers wired to the Xbox One X power on and light up properly? This is another way to check and see if it's a display issue, or if the XBox One X isn't even booting properly

Hopefully one of the items listed above will help us get closer to the source of your problem 🙂

Hi corukun,

Thank you for the update. It doesn't seem like your Xbox One X is enrolled because that is the current public build for the general population so we can rule out an insider update as the cause.

You mention you have HDR, Freesync and Auto Game mode (auto low latency) on your display. What TV model do you own? Is it made to use HDMI 2.1?

I've seen those display options available on gaming monitors (display port) or new TV's that came out this year or 2018 and they commonly will be HDMI 2.1 to keep up with those display demands if your display is also 4K. Currently the Xbox One X is only
HDMI 2.0b certified, but I'm sure they will be updating the console soon with the correct firmware to make the console more compatible with HDMI 2.1. If this is the case, then that could by why you are having these issues since the Xbox is trying to use the
best possible display settings your TV can handle with Auto-Detect selected, but the Xbox One X isn't quite at the HDMI 2.1 mark yet. Since the Xbox goes through the TV to then continue audio passthrough to the receiver via HDMI ARC, the chain is affected
due to display issues. I think this is why you can only select 5.1 uncompressed when overriding to HDMI, but your display's features are no longer accessible. When using Auto-Detect, the display features are there, but audio can't complete passthrough and
the Xbox assumes your receiver is not capable of 5.1, which it is.

Let us know if this correlates to your situation at all.

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

It sounds like you are experiencing some issues with your Xbox Series X. To troubleshoot the zoomed-in display on your TV, you can try the following steps:

1. Check the display settings on your TV.

- Some TVs have a "Zoom" or "Aspect Ratio" setting that can cause the display to appear zoomed in. Make sure this setting is set to the correct value for your TV.

2. Check the display settings on your Xbox Series X.

- You can access these settings by going to the "System" tab in the "Settings" menu, then selecting "Display & sound" and "Video output". From here, you can adjust the display resolution and other settings that may affect the display's appearance on your TV.

3. Check the HDMI cable and port.

- Ensure the HDMI cable is securely connected to the Xbox Series X and the TV, and that the port on both devices is free of any debris or damage.

4. Try a different HDMI cable.

- If you have another HDMI cable that you can use, try connecting your Xbox Series X to the TV using that cable to see if it resolves the issue.

If you continue to experience issues with the zoomed-in display on your TV after trying these steps, you may want to consider seeking assistance from Xbox support or a professional repair service.

No you can go on YouTube and see other people use hdmi to DisplayPort active adapters for their Xbox series X but it has to be a active adapter with a usb plug on it to power it you can’t just use a hdmi to display port cord you won’t get picture or audio. And you’re right it’s not bidirectional it has to be hdmi to display port active adapter not display port to hdmi active adapter. And the display port hooking up to the monitor also gives it a way cleaner and more colorful and crisp picture compared to just regular hdmi to hdmi

I have exactly the same issue today with the Xbox Series X but not the S.

"issue with flickering pixels that only happen on the menus of the console, but not in game"

tried multiple displays and multiples HDMI cable.

Do you have any news update?