Xbox won't sign in profile after email prompt.

Discus and support Xbox won't sign in profile after email prompt. in XBoX on Consoles to solve the problem; Alright, so my Xbox One prompted me for my Microsoft Email and Password when I went to sign in after a power outtage shut it down. The Email and... Discussion in 'XBoX on Consoles' started by Tikkttam81, May 12, 2023.

  1. Tikkttam81
    Tikkttam81 Guest

    Xbox won't sign in profile after email prompt.


    Alright, so my Xbox One prompted me for my Microsoft Email and Password when I went to sign in after a power outtage shut it down. The Email and Password are for sure correct as I'm able to sign in using them on every other device, including my Xbox Series X. However, after entering them on Xbox One, the window almost immediately goes to an empty gray box with nothing in or on it. Waiting does nothing, most buttons do nothing during, and the rest of the buttons close the box and ask me to again choose which profile I wanted to play, effectively starting the entire process over again. I've tried restarting and power cycling. All of the other profiles on the Xbox One sign in fine with no email prompt. Is there any clue as to what might be wrong and how I might fix it? I'm scared to delete and redownload the profile or soft factory reset the Xbox as I've lost save data doing so before.

    :)
     
    Tikkttam81, May 12, 2023
    #1
  2. Ronnieee Win User

    Xbox won't sign in profile after email prompt.

    Hi there! This is Ronnie, an independent advisor.

    Nice to meet you and I hope you are having a great day!

    I understand you need help on your Xbox profile problem.

    Actually, part of the troubleshooting for this type of issue is to delete and redownload your profile as it could be corrupted for some reason and doing a reset would be the last resort. But you do not have to worry about losing anything because as long as you were online, your data and your games are being saved to your profile when you download it back to the console.
  3. Danno McK. Win User

    Removing access to my profile

    Click "My Account" above, then "Xbox 360 Profile Protection", then the "Require Profile download" button. Then your profile won't be usable without a password.

    (When you sign in on your new console for the first time, you'll be prompted to always use a password or to "trust" the console.)
  4. CmonAlready Win User

    80151103 Error

    Went through all the steps. I do not have Two Step Verification turned on. Successfully logged back in. Go set my Pass Code and then restart, select my Profile and then:

    1. Prompted for Pass Code, entered
    2. Prompted to sign in with email and password, hit "Continue"
    3. Enter email address for live account
    4. Enter Password
    5. Get an Error. Exact verbiage is: "Sorry, there was a problem. Please try again later. Code: 80151103
    6. Click "Ok"
    7. Returned to Xbox "Home" screen
    8. Click "XBOX LIVE" tile
    9. Prompted for Pass Code, entered
    10. Prompted to sign in with email and password, hit "Continue"
    11. Enter email address for live account
    12. Enter Password
    13. Pop-up for friends online
    14. Hit "Next"
    15. Verify Proofs, hit "Continue"
    16. Prompted for "Pass Code" again (this seems very odd to me that it would prompt again)
    If I go and turn off the pass code on my profile, I am able to log in successfully from the initial profile selection screen.
  5. XA JJKILLERs Win User

    When i tried to add an account to Xbox one, the password prompt doesnt show up and goes back to home

    So I have tried: unplugging, soft factory reset ( now I can't sign in to any accounts because it won't show password/email prompt when signing in)

    so far after the core services went back up it is still happening

    anyone who knows can help, please!! :(

    i will add a video after i get home from school
    Can you sign into the website at all
  6. Egdur Drahcir Win User

    Xbox Live Signing In After Recover Gamertag

    The network test was fine.

    After I sign in my profile and click on connect to Xbox live, it shows the signing in screen and continues to sign in but doesn't and won't go past that screen.

    Thanks.
Thema:

Xbox won't sign in profile after email prompt.

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