Xbox wont read DVD or 360 games

Hi,

It's not the discs it's your console. If your console can not read DVD movies then it won't read Xbox 360 games either. DVD movie discs use the same type of discs that 360 games use (DVD-9).

The Xbox One has two lasers to read discs. One for Blu-rays - which Xbox One discs games are made of - and one for reading DVD's and Xbox 360 games.

Hi, Walter! I'm sorry to hear you're having trouble playing DVD or game discs on your console. No worries, I'm happy to assist you with this today.

Please try the following steps and see if they resolve the issue.

Press and hold the Xbox button on the console for 10 seconds until it turns off.

Remove everything that is connected to the console

Wait for 3 minutes, then connect the Power cord and HDMI cable.

Check if that fixes the issue.

If that still won't work, please try to reset the console and keep the games and apps.

IMPORTANT: Make sure to remember the email and password for the account before taking these steps.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info > Reset console.

Select "Reset and keep my games & apps

I hope this helps! Let me know if you need any further assistance.

How do you know it wont read old 360 discs?

They are just DVD's after all.

hi, good day to you. i indeed use original dvd and original purchased xbox 360 disc as well, but it just wont read it anymore,

the best part, i use to play the exact game on my xbox before this and now it just wont load it anymore. example like battlefield bad company which i played and completed the mission previously with the same console, now when i try play the game again ,
it just wont read the disc anymore.

this goes to all my xbox 360 disc which is original and all my movies too.

i purchased original lord of the ring movies dvd set and it doesnt play it too..

Hi,

Do other BC Xbox 360 game discs work on your Xbox One? For the Xbox One to recognise the game and download it from Live it must:

• Be able to read the disc. Check if the disc is dirty or damaged
• Have a working Optical drive capable of reading Xbox 360 discs. Try other BC discs or test a DVD movie.

The Xbox One has two diodes for reading discs in the optical Blu-ray Drive. A red laser is used to read Xbox 360 and DVD movies and a blue laser to read Xbox One games and Blu-ray movies. If the diode for reading DVD's is faulty, BC Xbox 360 discs won't
work.