Xbox won't power on

Amidamatrix · Feb 3, 2017

So I made the mistake of plugging my Xbox straight into the wall instead of my surge protector (my international adapters are too big to conveniently plug into the same strip), and when I plugged my laptop into the surge protector, I ended up dropping the
circuit breaker in the house. Everything that was protected was fine, but my box won't power on now. The light on the adapter brick doesn't come on.

Halp. What do.

:)

Scooby622 · Feb 3, 2017

Xbox 360 won't power on

I have a broken Xbox 360 s that no one knows what is wrong with it or how to fix it. I plug it in and the power supply is orange. Then I hit power button and it makes the sound like it's turning on but then the power supply goes red. I've tried different
power supplys that have all worked on other consoles but not this one. I don't want to send it into get repaired. I fix consoles so I can do it. But I just don't know what the issue is. Watch video for more details

Segomo · Feb 3, 2017

Tv won't power on after update

Same problem with Samsung TVs. It will turn on the TV during the next power up if I turn off the Xbox by holding down the power button for about 5 seconds. Happened after Spring 2017 update.

As a matter of fact I was in the fast ring update preview and it happened then, so I got out of it after giving feedback. Seems they don't really listen to feedback I was hoping it would have been fixed when they unleashed the Spring update on the public.

Internet Expert · Feb 3, 2017

Luckily, there is some surge protection built into the power adapter block with the internal fuse, so your console should be fine.

However, the power supply is likely shot, so you'll need to get a replacement. The only way to get a replacement PSU is to contact Microsoft

here (use phone or chat).

Support Article: About the Xbox One Power Supply

Internet Expert

Luckily, there is some surge protection built into the power adapter block with the internal fuse, so your console should be fine.

However, the power supply is likely shot, so you'll need to get a replacement. The only way to get a replacement PSU is to contact Microsoft

here (use phone or chat).

Support Article: About the Xbox One Power Supply

Logansbox3

My xbox one original won't power on need to have it serviced went through reset steps still won't power on

DanMen334

it's a shame, but you should know the status of the guarantee because if you still have it there will be no problem just ask for the guarantee either in the store where you bought it (reeating that you do it there first, so that you do not have to wait)
since you request the guarantee ia in microsoft involves mailing the drive for them to repair or send a new one but it takes a few days, but remember that if you opened someone external the console that overrides the guarantee and while you can still send
it for repation with microsoft this will charge you

Chargersbride

I'm sorry to hear about the issue with the Xbox One shutting off.

For any device issues, I would recommend to contact Customer Support for further assistance
or visit the Device service and Repair site.

Miku Sakuya

Based on what I hear it sounds like probably a faulty motherboard or power supply if it shuts off that fast but also thinking about it maybe it's over heated as well

Xbox won't power on