Xbox won't loads a game disk but will aload dvds

smegal1984 · Feb 12, 2017

I can load dvds on my xbox one but when I put a game disk in I either get nothings and like a grinding sound cam anyone help me Please

:)

nathangibbons · Feb 12, 2017

xbox one disc drive problem

Wow, I just had this same issue with my Xbox one. It won't read a disk anymore. Keeps telling me to put in a disk that works. Every game disk and DVD I try gets nothing but load buzzing. Right now I'm not very happy to have gone with Microsoft on day one...a
failure on Christmas sucks even more!

SnowSquatch · Feb 12, 2017

Xbox Wont Read some games

The problem is the disk. I had bio shock 2 which a scratch on it. The game would load to a certain point, but wouldn't play. I had the disk buffed out at a local game store and now the disk won't start up. I only get the Xbox logo and it acts as if a DVD
is in the drive.

{Parity} · Feb 13, 2017

Try performing a hard reset EXACTLY like this to see if it helps.

Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console. Once it is back up and operational test
the results.

Let us know. Good Luck!!

The Zeniuss · Oct 31, 2018

Alternatively, hold the disc firmly for 1-2 seconds while the Xbox is trying to pull it in and then let it load. It might work.

The Zeniuss

Alternatively, hold the disc firmly for 1-2 seconds while the Xbox is trying to pull it in and then let it load. It might work.

{Parity}

Try performing a hard reset EXACTLY like this to see if it helps.

Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console. Once it is back up and operational test
the results.

Let us know. Good Luck!!

SnowSquatch

The problem is the disk. I had bio shock 2 which a scratch on it. The game would load to a certain point, but wouldn't play. I had the disk buffed out at a local game store and now the disk won't start up. I only get the Xbox logo and it acts as if a DVD
is in the drive.

nathangibbons

Wow, I just had this same issue with my Xbox one. It won't read a disk anymore. Keeps telling me to put in a disk that works. Every game disk and DVD I try gets nothing but load buzzing. Right now I'm not very happy to have gone with Microsoft on day one...a
failure on Christmas sucks even more!

Whirlmind32

I have the same problem since the last xbox one update. DVD movie and Xbox 360 disks won't work, only bluray disk. I can't install new retrocompatibility games or play with current installed games with disk. Maybe, something wrong with an update.

Xbox won't loads a game disk but will aload dvds