Xbox Wont Let Me Sign In To Another Account.

Hello xSkqii, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

I highly recommend following the troubleshooting steps here:

First, hold down the power button for about 10 seconds, until the console shuts off, then unplug the power cord and wait for 2-3 minutes before plugging it back in and turn on the Xbox.

If the issue persists, please select System > Settings > General > Network setting > Advanced settings > Alternate MAC address: clear

If you are still encountering the same issue, please select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming!

Hi Austin Guidry,

Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today, and we hope that all is well.

I can see that you are having issues signing in with your game. Let me see how I can assist you with this concern.

Have you tried choosing to sign in with a Different Microsoft account?

Here are methods that we can perform to try and fix the issue.

Method 1: Clear Store Cache

Open Command Prompt (admin)

Run the command below

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wsreset.exe

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Method 2: Clean Temp Files

Open RUN

Type the command below

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%temp%

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This will open Temp Folder

Delete all the files inside

Choose Skip All when prompted

Method 3: Troubleshoot Sign-in problems with in-game accounts on Windows

Sign-in problems with in-game accounts on Windows | Xbox Support

Re register Xbox Game Bar, Companion App, MS Store

Open PowerShell

Run the commands below, one by one.

Xbox Console Companion

PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage *XboxApp*).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"

Xbox Game Bar

PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage *Microsoft.XboxGamingOverlay*).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"

Microsoft Store

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PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage *WindowsStore*).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"

[/tr][/table]
Xbox App

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PowerShell -ExecutionPolicy Unrestricted -Command “& {$manifest = (Get-AppxPackage *XboxApp*).InstallLocation + ‘\AppxManifest.xml’ ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}”

[/tr][/table]
If issue persist, create a new Windows User

Create a local user or administrator account in Windows - Microsoft Support

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)





Thank you for understanding.

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community.

We appreciate your coming to the Xbox community and we're sorry you're having this issue. According to what you said, I suggest you try the solutions below.

Solution 1:

Go to Windows Settings

Applications

Applications and Features

Search for the Xbox app

Click on it

Advanced options

Click repair

- If that doesn't solve the problem, do the same procedure again, and tap the restore option.

Solution 2:

Uninstall the Xbox app

Enter the WSRESET Term in the Windows search bar

Run as administrator

Wait for the window to open to close automatically

- Restart your computer after that, and install the application from the Microsoft store.

* Thank you in advance for contacting, I hope this can help you.

Im connected using an Ethernet cable. Im getting error messages like 0x801901f4.

It wont let me sign in, add another account, etc.