Xbox won’t install new game

It won’t load any games and it won’t give me an option to install new games either

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try the steps below to sort out the issue.

Press the Xbox button  on your controller to open the guide.

Select Profile & system > Settings > General > Power options.

Select Shutdown (energy saving) mode.

Perform a hard power cycle by holding down the Xbox button  on the console for 10 seconds. Once the console has completely shut down, press the Xbox button  on the console again to restart it.

Try your disc again. Wait a few seconds to see if the console recognizes it. If the console can now read the disc, you can revert to Sleep mode.

Sadly no still not working

I had the same problem where the disc wouldn’t read until I cleared up some of my internal storage. Certain games like High on Life and Dead Island 2 won’t work on external drives. If you have a series X or S, you will need at least 56GB free on your internal storage to install the game with enhanced textures. 33GB would be required without the upgrade. Not sure whether this will help you or if my disc just decided to work one day. But I didn’t get the usual prompt that the game required to be installed on internal storage like usual, it still might be worth a try.

Did you ever find a fix? I am having the same problem