Xbox won’t connect to wireless internet

LuciidSage · Jun 16, 2019

When i log onto my Xbox One it says “youll need internet for this” and the only option that comes up is the cancel button. I hit it and then it says “connect to xbox live” although im signed into my account. When I enter my information to connect to my Wireless
connection it then prompts me to give “additional authentication” and another option to enter a “Alternative MAC address” (which I have done manual at least 4 times) I looked on the older questions and answers about people who had this similar problem and
tried it all multiple times and nothing seems to be working!! Everything else can connect to the internet and works perfectly fine.

For reference

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I have turned my Xbox One on and off

i have hard reset my Xbox One

I have reset my router

i have tried an alternate MAC address gained from my PC

And sadly I have no ethernet or mobile hotspot to try to connect to the Xbox One

these error codes will come up (on startup) 0x800704cf and (when trying to connect) 0x8027025a

:)

DrifterX22

Is your wireless system asking for additional authentication or did you possibly setup two factor authentication on your MS account?

OGDrifteR

So, try refreshing you available network's man. I just did it and it now it connects. Probably some update that changes the code or something.

OGDrifteR

Same! My PS4, Phone and computer are perfectly fine. Reset my router and nothing. I can't access game pass or any of the services I spend good money to Microsoft to enjoy. This started 2 days ago...Very frustrating.

LuciidSage

Its the wireless system asking for authentication

Aleks Shepard

Good day, to set up a wireless network on the xbox one go to:

Settings- Network Settings- Set up Wireless Network- Choose "your wireless"- Input password

Hope this helps!

Xbox won’t connect to wireless internet