Xbox won't connect to the internet

Alatinogirrafe · Jun 29, 2025 at 5:43 PM

So I've just got a new router and went to connect my Xbox and it keeps saying wrong password check name ect I've tried the DNS trick Mac address and changing the port selection and all the hard resets on both console and router any help would be greatly appreciated

:)

cwils24

My internet in the house works fine on everything except my xbox, it won't connect to the internet i have tried everything on the site, could it be that my xbox is broken? it picks up the network I'm trying to connect but won't connect

1235443

my xbox one won't connect to the internet

narunoob111

my xbox one won't connect to the Internet

SurlesKM638

The Xbox is connect to the network, and the network is connected to the internet, but the internet won't connect to Xbox Live. I have tried both the USB and the CD/DVD but neither of them are working

OpticRJames

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

You will need to determine the error messages you are getting from either the network connection or the multiplayer connection by doing the steps below.

Press the Xbox button to open the guide.

Select Settings.

Select General.

Select Network.

Select Network settings. Any known outages will appear in the middle of the screen.

On the right side of the Network

Please test both the network connection and the multiplayer connection.

Once you have the error message, if it's a network connection error, kindly choose the one from this link, https://support.xbox.com/en-US/help/Hardware-Ne...

This will give you a series of steps on how to sort it out.

If it's a multiplayer connection use this link instead, https://support.xbox.com/en-US/help/Hardware-Ne....

Xbox won't connect to the internet