Xbox won't connect to HDMI or controller

CharlesJohnson02 · May 27, 2020

I started my Xbox and tried to load a game. When the game couldn't start, my Xbox screen began to slow down and almost nothing worked, so I reset the console by clicking restart. When the console didn't power up I tried to use the console power button
to turn it on but when the power came on the Xbox screen wouldn't pull up and my controller wouldn't stay connected. I pushed the power button again to turn it off but it wouldn't turn off then with a full 10 second power down it turned off. When I turned
the Xbox back on the situation was the same and nothing was connecting. I tried unplugging and re-plugging the cords and HDMI cord but that didn't work. I thought it may have overheated so I let it sit for a few hours and that didn't work. I tried holding
both the power and disk button for a different reset but that didn't work. I tried airing out some of the wire ports and that didn't work. I tried changing HDMI connection ports and that didn't work. I've tried all I could think of and I came here to try and
get some answers. Please Help!

:)

oOUTSIDERo62

Well, found this too: If you're using an HDMI connection between the Xbox 360 and the TV, it might be that. When using HDMI, the Xbox won't boot up until it knows what the TV is capable of displaying. Although the controller will turn the console on, it
won't sync with the console -- and it's not a controller or console problem, but just a symptom of the fact that the Xbox won't get to the point where controllers will sync until it can properly communicate with the TV. I'd recommend turning off the TV and
the Xbox, disconnecting the HDMI cable and re-connecting it after making sure the contacts are clean. Then turn the Xbox back on first; you'll likely to see the same behavior. Finally, turn the TV back on. With it being switched back into HDMI mode, it just
might "kick-start" the Xbox into a good communication link across HDMI.

carb0nknight

If you're using an HDMI connection between the Xbox 360 and the TV, it might be that. When using HDMI, the Xbox won't boot up until it knows what the TV is capable of displaying. Although the controller will turn the console on, it won't sync with the console
-- and it's not a controller or console problem, but just a symptom of the fact that the Xbox won't get to the point where controllers will sync until it can properly communicate with the TV. I'd recommend turning off the TV and the Xbox, disconnecting the
HDMI cable and re-connecting it after making sure the contacts are clean. Then turn the Xbox back on first; you'll likely to see the same behavior. Finally, turn the TV back on. With it being switched back into HDMI mode, it just might "kick-start" the Xbox
into a good communication link across HDMI. Hope that helps.

Veteran Impala

Hi CharlesJohnson02

It sounds like theres something wrong inside the xbox

I had a similar problem with my old xbox, couldnt turn it on and when it did, it just turned off after 10secs

You should contact Microsoft support, they can help you and give you some tips you can try

https://support.microsoft.com/contactus/

Hope it works out for you😊

CharlesJohnson02

Thanks for the hope but I don't think they can fix the first Xbox one anymore I guess it's too old.

A Hatchett

Never mind, I discovered the problem was with the HDMI cable, apparently controllers won't connect if there is an A/V issue;

Xbox won't connect to HDMI or controller