xbox won't connect to external hard drive/ won't show it.

gingerarmy344 · Nov 13, 2015

for two weeks now my xbox one will not connect to my 2TB seagate external hard drive it has an external power sorce i tested it it works, but the light that show its connected won't come on and it won't show up in my xbox either... all my games are on it
so now i can't play any games!

:)

Mehl13 · Nov 13, 2015

Xbox disconnecting from live when external hardrive plugged in

my Xbox one s won't connect to the internet whilst my external hard drive is plugged in. Help

MOOx Stokes · Nov 13, 2015

External Hard Drive won't connect

I bought an external hard drive (1TB & USB 3.0) but it won't work. Whenever I plug it in an

option will pop up saying that I can format for games or media and I'll choose games and I'll tell it to format so it seems like it works at first. After I name the hard drive nothing else happens. I've opened up the storage settings and it doesn't recognize
that there's anything there. I've tried un checking the "turn off storage when xbox is off" box and I've rebooted the xbox but nothing works.

Jason Whiting

I am having almost same problem. Mine shows the external drive is there but now it won't show all the games on it. Ironically all the dlc on the external hard drive still works on the games on the system. I am part of xbox preview and was told that might
be the issue.

HAZMAT RADIO

Make sure the drive is formatted for Games, since that's the only way to be able to put games on there.

If the drive keeps disappearing, disconnect the hard drive and hard reset the Xbox. Hard reset the Xbox by holding down the power button on the front of the Xbox for 15 seconds. After the 15 seconds let go of the power button then restart the Xbox.

Then try the drive again on other USB ports and see if that makes a difference.

Make sure the Xbox is plugged directly into a wall outlet and not a power strip.

Try another USB 3.0 cable

You might see if the hard drive manuf. has any firmware updates for the drive or check with their support.

skilled 3218

my Xbox works fine without the external hard drive but when I connect the hard drive it says no signal being received tries to start but won't used to work fine before the last update why is this?

MorkyMork1991

Is the external hard drive 3.0 usb or higher? If not, it won't work with the Xbox One.

ShoweryAirplane

the xbox one won't let me transfer games to external hard drive?

xbox won't connect to external hard drive/ won't show it.

xbox won't connect to external hard drive/ won't show it.

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xbox won't connect to external hard drive/ won't show it.

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