Xbox won't boot.

It looks like my console needs repairing. Thank you very much.

First of all, thank you very much for your help. I tried the method you said, and the power supply is normal. Looks like the console is damaged. Thank you again.

If the console is still under warranty you will need to send it to be serviced. Device Service and Repair

First, check this page to see how to reset the power supply's surge protection:

https://support.xbox.com/xbox-one/console/reset-power-supply-solution It involves taking out the power cable from the console and power supply for 10 seconds at least.

If your power supply is fine please try the following:

1. Power off your console, and then unplug the power cord to ensure that the console is completely powered off. Wait 30 seconds. Plug the power cord back in.

2. Press and hold the BIND button (for connecting controllers) and the EJECT button (located on the front of the console), and then press the Xbox power button on the console.

3. Continue holding the BIND and EJECT buttons for 10-15 seconds. Listen for two “power-up” tones a couple of seconds apart. Note If you don't hear two power-up tones after 15 seconds, it means this failed. Likewise, if you hear any “power-down” chirps,
that also means this failed.

4. You can release the BIND and EJECT buttons after the second power-up tone. When the console restarts, see if you can press "continue" or if you did that and it still won't boot, please select "troubleshooting" and then "factory reset keeping games and
apps."

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If you can't get the console to boot and the power supply is fine according to the troubleshooter up there I provided, please try another power supply if possible, from a friend perhaps, and if still nothing and both power supplies are operating fine, your
console will need to be repaired as it is damaged.

Please register your console for a warranty repair here:
https://support.microsoft.com/devices

And out of warranty repair is usually around $135 USD for the original Xbox one.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

I have here steps that we can try, please perform a power cycle on your console by following the steps below:

POWERCYCLE CONSOLE​​​

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"1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​"

If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Make sure to follow the steps accordingly to access it:

"1. Unplug the network cable if you're using a wired network connection.

2. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

3. Wait 30 seconds, and then plug the power cord back in.

4. Press and hold the Pair button and the Eject button, and then press the Xbox button on the console.

5. Continue holding the Pair and Eject buttons for 10-15 seconds.

6. Listen for two “power-up” tones a couple of seconds apart. You can release the Pair and Eject buttons after the second power-up tone."

When the console powers up, you will see the Xbox Startup Troubleshooter. Please click on "Reset this Xbox" then "Reset and keep my games and apps".