Xbox wireless usb adapter for Win 10, no driver

Hi Tim,

If you require some troubleshooting of your controller on your Windows 10 PC.

I suggest you follow this troubleshooting guide

It may help you solve your problems

Hi there Tim,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with using the Xbox wireless adapter. I recommend to try the following article:

Troubleshoot the Xbox Wireless Adapter for Windows.

Give this a try and let us know the results.

Here is an image of the piece that I am having a hard time with.





Under "Bluetooth & other devices" it is listed as:

XBOX ACC

Driver is unavailable

So Win 10 knows what it is, it just doesn't have a driver for it.

Please send me link to a driver or to software that I can use to diagnose the issue. Yes, I have paired an Bluetooth item before. Yes, the controller works wired.

8 hours of talking to you experts and I have only got links to your forums that clearly said I had been through before posting on here.

Do I need to have gamepass to make this work?

Tim

If look at top of post you will see, that link has been gone through.

I just purchased an xbox controller + wireless adapter for Windows 10 and the wireless adapter is not installing the correct drivers. Microsoft Windows Version 1902 (OS Build 18362.329)