Xbox Wireless Headset Windows 10 Bluetooth Connection Issues

Hello Algreco,

Thanks for keeping us updated. This function is possible according to a Bluetooth support article that compares connecting via the Wireless adapter : Connect
and troubleshoot Bluetooth on your Xbox One Wireless Controller

"Windows 10 - Xbox Wireless Controller and Xbox Stereo Headset – 2


Note Wireless connection requires Xbox Wireless Adapter for Windows"

What happens if you try connecting the player 2 controller first, so that it is now considered player 1. Are you able to hear audio from the headset now? If not, then the controller could be faulty.

Hello

thanks for the reply take a look at this helpful link regarding this issue:
Connect and troubleshoot Bluetooth on your Xbox One Wireless Controller

In the article you'll find this note. Hope this helps!

Note:

Bluetooth does not support any attachments, such as headsets, chatpads, or the Xbox Stereo Adapter.

Hi, I believe the Bluetooth capability is intended to connect the controller to your PC using Bluetooth.

support.xbox.com/.../connect-and-troubleshoot-xbox-one-bluetooth-issues-windows-10

•Bluetooth does not support any attachments, such as headsets, chatpads, or the Xbox Stereo Adapter.

After investigating the issue, I've found that the Xbox Wireless Headset requires a Bluetooth 4.2 or higher, an Xbox Wireless Adapter or compatible USB-C Cable in order to connect to Windows 10/11. You can find this information in the System Requirements section on the product page for the headset here: Xbox Wireless Headset | Xbox

Can you confirm that your Bluetooth version is compatible?

- Press the Windows key + X

- Select Device Manager

- Find your Bluetooth device under the Bluetooth drop-down (ex: Intel(R) Wireless Bluetooth(R))

- Right click it and select Properties

- Select the Advanced tab

You should see "Firmware Version: HCI XX.XXX / LMP XX.XXX" (The "X"s being place holders for the numerical values). Anything above LMP 8 meets or exceeds the firmware requirements.

You can find out more about this here: What Bluetooth version is on my PC? (microsoft.com)

Have you tried disconnecting from Bluetooth and using the headset via USB-C connection? This will verify if this is a Bluetooth connectivity issue or an issue with the device.

When you connected the headset to the PC to change options in the Xbox Accessories App, were you prompted to update the device? If not, have you tried updating the headset?

Looking forward to hearing back,

XBF Dom

Hi Alexander,

Thanks for reaching out! The Xbox One S is not equipped to support Bluetooth devices. The one option would be to

Connect the Xbox One Wireless controller and use the 3.5mm jack to connect/receive audio through a Bluetooth speaker. In regards to the wireless headphones, check out this troubleshooting page for

Xbox One controller and headset compatibility.

Hope this helps. Let us know