Xbox Wireless Headset has random moments where the audio gets very distorted, then stops,...

Can't get the starfield headset to stay connected to PC.

Once sound play, it immediately disconnects.

Hi DanChatfield,

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Hi,

I live in an apartment building and have little control over devices that could be causing interference.

The firmware and bluetooth drivers are updated

The headset is paired

the volume isn't an issue

I have absolutely 0 idea what is going on.

Here's a forum post with 76 replies, all having the same issue as me, without any fixes whatsoever: https://answers.microsoft.com/en-us...t/54884eb1-4ad3-46f6-80d1-a6915a9fbabd?page=1

I have absolutely no idea what to do at this point

Hello DanChatfield,



Welcome to Microsoft Community.

I can see that you are experiencing audio issues with your Xbox Wireless Headset on your Windows PC. This could be caused by various factors, such as interference, low battery, outdated drivers, or incorrect settings. Here are some steps you can try to troubleshoot the problem:



- Make sure your headset is fully charged and within range of your PC.

- Check if there are any devices nearby that could cause interference, such as microwaves, cordless phones, wireless routers, etc. If possible, move them away or turn them off.

- Update your headset firmware and your PC's Bluetooth drivers to the latest versions. You can use the Xbox Accessories app on your PC to update your headset firmware.

- Make sure your headset is paired correctly with your PC and set as the default audio device. You can check this in the Sound settings on your PC.

- Adjust the audio balance and equalizer settings on your headset using the Xbox Accessories app on your PC. You may need to lower the volume or bass level if they are too high.



Please see: Troubleshoot your Xbox Wireless Headset | Xbox Support



We are looking forward for your response.

sadly I think these headsets are just not very good. I always get my hopes up a firmware update will make this headset usable, but every time I'm let down, this update is no different, audio issues remain. I bought the wireless adapter for windows and that lessened the frequency of cutouts vs bluetooth, but I still get cutouts and crackling/distortion on multiple PCs using the adapter.