Xbox wireless headset crackling on Xbox Series X.

Discus and support Xbox wireless headset crackling on Xbox Series X. in XBoX on Consoles to solve the problem; I just bought the Xbox wireless headset, and have it paired wireless to the Series X. I start getting crackling in games after awhile. I've noticed a... Discussion in 'XBoX on Consoles' started by Warped Trekker, May 23, 2023.

  1. Xbox wireless headset crackling on Xbox Series X.


    I just bought the Xbox wireless headset, and have it paired wireless to the Series X. I start getting crackling in games after awhile. I've noticed a lot of posts about this over the year with no fix from Microsoft! I can't use this headset like this! I tried clearing Alternate MAC Address like some youtube videos show, and rebooting and repairing the headset. It only seems to fix it temporarily and then it crackles again.

    Is there any fix to this, and do all wireless headsets have this issue with Series X?

    :)
     
    Warped Trekker, May 23, 2023
    #1
  2. XBF Mohammed C Win User

    One S headsets

    Well, if you need a wireless headset, I recommend this one Xbox Wireless Headset | Xbox as it is compatible with Xbox Series X|S and Xbox One consoles.
  3. Warped Trekker Win User

    Xbox wireless headset crackling on Xbox Series X.

    Hey there!

    Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

    Kindly try to perform a factory reset keep my games and apps as part of the troubleshooting steps.

    Before we proceed with your Factory reset I just want to inform you that you will only choose Reset and keep my games and apps to make sure your saved data won't be deleted permanently and also all of the accounts that are set as home Xbox will be removed and all signed in accounts will be signed out from the console.

    Press the Xbox button  to open the guide.
    Select Profile & system > Settings > System > Console info.
    Select Reset console.
    On the Reset your console? screen, you'll see three options:

    Reset and keep my games & apps. Use this option as your primary choice when troubleshooting. It resets the OS and deletes all potentially corrupted data without deleting your games or apps.

    Try to check if the headset works.

    If the issue still persists, you can request an Xbox wireless headset warranty accessory replacement order here at this link:

    https://support.xbox.com/en-US/help/hardware-ne...

    If the link doesn't work for headset devices, you can directly contact Microsoft Xbox support for an Xbox wireless headset replacement order request here at this link:

    https://support.xbox.com/en-US/contact-us

    Thank you for your time. I hope you have a great day!
    Tried the suggestions above to reset console. Requested an exchange from Amazon. If still issue I'll return and buy a different headset. I've tried moving my console and getting closer to it. Still the headset crackles when playing music or gaming. 1Gb up/down fiber connection , open NAT, Still have issue.
  4. Darhyl Mayte Amizola Win User

    Xbox wireless headset crackling on Xbox Series X.

    Hey there!

    Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

    Kindly try to perform a factory reset keep my games and apps as part of the troubleshooting steps.

    Before we proceed with your Factory reset I just want to inform you that you will only choose Reset and keep my games and apps to make sure your saved data won't be deleted permanently and also all of the accounts that are set as home Xbox will be removed and all signed in accounts will be signed out from the console.

    Press the Xbox button  to open the guide.

    Select Profile & system > Settings > System > Console info.

    Select Reset console.

    On the Reset your console? screen, you'll see three options:

    Reset and keep my games & apps. Use this option as your primary choice when troubleshooting. It resets the OS and deletes all potentially corrupted data without deleting your games or apps.

    Try to check if the headset works.

    If the issue still persists, you can request an Xbox wireless headset warranty accessory replacement order here at this link:

    https://support.xbox.com/en-US/help/hardware-ne...

    If the link doesn't work for headset devices, you can directly contact Microsoft Xbox support for an Xbox wireless headset replacement order request here at this link:

    https://support.xbox.com/en-US/contact-us

    Thank you for your time. I hope you have a great day!
  5. Noel Hoekstra Win User

    Xbox series X - AUDIO - USB vs 3.5mm headphones - Quality & Latency

    I understand you about the xbox license.

    I rather not want to have a wireless headset because I dont like charging and the battery life will decrease over time. So that leave me with two options:
    1. Wired, 3.5mm into the Xbox series x controller
    2. Wired, usb, into the Xbox series X

    I checked the microsoft store and there are only 2 compatible series X headsets. Both wireles.

    Do you know any wired Xbox series X headset? That is compatible with the series x? I prefer USB but have to go 3.5mm otherwise.
  6. TannerCarter Win User

    Xbox Series X and Xbox App on PC Audio Issue

    Hello,

    I have another headset that's the Razor Kraken wired and a PDP wireless headset, both from Walmart. They were having that static crackle issue in party chat and then I thought I would get a higher end headset with Astro. I'm now on my third Astro headset and have plugged it directly into the aux port and also through the mix amp that plugs to the bottom of the controller. Both with the same results. I'm starting to think it's possibly the Series X.

    Thank you,

    Tanner
Thema:

Xbox wireless headset crackling on Xbox Series X.

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