Xbox Wireless Controller Bluetooth Connection Issues on PC

do you have the wireless xbox adapter for pc plugged in (needed for wireless connection), or are you using bluetooth on the pc (needed for bluetooth connection to the controller).

the following three ways to connect the controller:

1. USB C cable

2. Bluetooth

3. Wirelessly using the xbox wireless adapter for windows 10 (about 24.99 from retailers)

The Bluetooth controllers don't come with an adaptor, is has Bluetooth built in. The device it connects to need to have Bluetooth to work, if your PC doesn't then you need to get a Bluetooth adapter for the PC.

The wireless part of the controller works on a unique frequency only for the xbox controllers, so it won't work with WiFi, so for your PC to use the Xbox Wireless part, you would need the Xbox Wireless Adapter.

To connect the controller to the PC are you using a bluetooth connection or the xbox wireless adapter?

Hello

Thank you for bringing this situation to our attention here on the forums. I understand you're having trouble connecting an Xbox One Wireless Controller to a Windows 10 PC is that right? Take a look at these helpful support articles:How
to connect an Xbox One Wireless Controller to a Windows PC or
Connect and troubleshoot Bluetooth on your Xbox One Wireless Controller

Hope this helps!

Hello Cerfvoyage4344,

If you haven't already done so, may I suggest following up with "Connect and troubleshoot Bluetooth on your
Xbox One Wireless Controller" . If you continue to have a problem connecting via Bluetooth, I would be curios if the controller works with your PC using the USB port, "How
to connect an Xbox One Wireless Controller to a Windows PC" . Let us know if this helps.

support.xbox.com/en-US/xbox-on-windows/accessories/connect-and-troubleshoot-xbox-one-bluetooth-issues-windows-10

support.xbox.com/en-US/xbox-on-windows/accessories/connect-xbox-one-controller-to-pc

Good luck and good gaming,

SA