XBox Wireless adapter for XBox One

There are two different Xbox One wireless adapters.
The older, bigger one is able to support Windows 7, 8, and 10.
The newer, smaller one only supports Windows 10.

More details: https://support.xbox.com/en-US/xbox-on-windows/accessories/xbox-wireless-adapter-for-windows-compati...

Is this an Xbox One controller, or an Xbox 360 controller? If it's an Xbox One controller, are you connecting wirelessly to the PC via Bluetooth, or with the Xbox Wireless Adapter?

Xbox one controller with an xbox wireless adapter

It is recommended to use Microsoft Wired Keyboard, as wireless adapter for keyboard will interfere with Xbox One's internal wireless adapter for Controllers or WiFi, and Xbox One does not have drivers for keyboard wireless dongle.

Hiya!

Paul from the Xbox Forums Team here to assist, it would seem you're experiencing an issue with the Xbox one wireless adapter. I believe I have some information for you that can help. Here are a few articles about the Xbox one wireless adapter that should
help you troubleshoot the device. I hoped the information I provided was helpful, please let us know how it goes.

1.Compatibility for the Xbox Wireless Adapter for Windows

2.Set up the Xbox Wireless Adapter for Windows

3.Troubleshoot the Xbox Wireless Adapter for Windows

Happy Gaming!

Paul Xbox Forums Team!

Incidentally, I checked on the page where one buys the receiver, and it says that it works for *any* wireless Xbox controller, so that shouldn't be the issue either.

Can you point us to the page so we can see which wireless adapter you bought?

Due to a change in the wireless protocol, Xbox 360 and Xbox One use a completely different "language" to talk wireless.

So unless a third party created a wireless receiver that can talk both protocols, I'm afraid the Xbox 360 controller will NOT work with a Xbox One compliant wireless adapter.

It might be, that the page says that you can use "any" Xbox One controller with the Adapter (e.g. standard wireless controllers, the Elite wireless controller, the wireless speed wheel, etc.), but you will NOT be able to use Xbox 360 accessories with a Xbox
One wireless adapter.